yards- when things go wrong?

diggerbez

diggerbez

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when you have problems with other liveries what do you do? approach other person yourself or go to YO? would be interested to hear your opinions :) discuss...with examples if appropriate to illustrate :D
 
It depends what the problem is. Sorry if you want to pm me I can only give you ideas on what I would do but sometimes it just helps to vent to someone impatial
 
oh its not a problem that i have its just an observation :)
i actually would rather talk to the YO about things- generally its not a personal thing, its a management thing- e.g. the post on here somewhere about nasty horse blocking the gate- its not a personal issue between two owners but a management issue- so is for the YO to sort out so that things don't get personal...
 
Very much depends on the situation :)

Recently I had a disagreement with another livery, because I was rather angry about the matter and the nature of the disagreement meant that going to the YO was more sensible. Issue has now been resolved
 
I tend to dislike people who run to the YO with every problem. Think they have enough to do without being dragged into disagreements unless the problem needs a mediator. Speak to person concerned and if no joy, speak to YO.
Over the years not had many problems but have had two occasions when I got mad with another livery. One was a habitual user of other peoples kit, leaving chaos and mess behind her, leaving stable door/field gate open, pretending to leave money owed for liveries in stables and saying it must have been taken,(several times). The other, left her 17hh horse for days in a filthy stable without food or water.Had also been stealing feed when she did come down. Lucky for her, we cared for her horse and finally turned it out when she repeatedly ignored offers of help and lifts to the yard.
Both liveries got a tongue lashing from me, I blew a fuse and they were so surprised because I'm normally very laid back. Afterwards I informed YO of my rant (who actually said 'Go girl !'). Both times, the women apologised, to their credit and we had a better relationship for a bit of plain speaking.
 
im lucky that i have my own place, have been on yards before and they were so nasty and horrible to people and to horses - too many women in one place is like hell! never again
 
yes DQ- i agree- too many women (and gay men) together is never going to end well :D
i don't necessarily think that asking the YO to sort stuff out is 'running to the YO'... like i said, if its an issue over management (leaving horses out on their own, booking the school for 4 hours solid every night etc etc) this is generally not a personal thing- its people forgetting or being a bit thick of whatever. in the past i would have said that i would approach the person myself- but i've had so many run ins with people who think that i am personally attacking them when i'm not- i'm just making a general point about management, not their personality- that its then led to lingering arguments...
if you have a good YO who manages the yard properly then this tends not to happen because they can make sure that everyone is sticking to the rules/ giving out gentle/polite reminders to those not sticking to the rules...and then people are happy

someone said that YOs are busy enough- i agree that YOs are busy but i'd say their most important job is to keep the yard peaceful and a nice place to be :)
 
Depends on the YO, until this current share on a private yard i have never had a sane YO. Been on 4 and they've all been bonkers and confrontational.

So i'm used to just talking to people myself. To be honest, although i sometimes get lonely i never want to go back to a big yard.

If the YO is rational and diplomatic and it's a big or complicated issue then i would ask them. Otherwise i would try to calmly discuss it with the other livery. Unless they were aggressive or insane too!
 
I think for me it depends on the situation. If it's something that I think might have resulted through and action of the YO, I would certainly go YO in the first instance. But if its just a livery thing, and fairly minor, I tend to approach the livery personally. I am not generally a confrontational person, so I try to keep it light if I can. I rarely get too bothered about stuff where I am now, but on a former yard where I was a few years, I had a lot of issues with other liveries. I think the reason was because the other yard was pretty well run by the liveries - so absolutely no structure or rules in place from the YO. So if there was a problem, it was in epic proportions. However, where I am now the YOs are rather approachable and rarely do *I* need to because most issues are kept in hand without intervention from the other liveries, IYSWIM.
 
We run a yard and to be honest if its something that has happened between the liveries and doesnt necessarily effect the running of the yard then I would rather they sorted it out themselves.

We are very approachable and have quite often changed whole field configurations around effecting my own horses in order to sort out problems with regards to horses ripping rugs or not getting on etc as that is an issue we need to deal with. However for example if someone had some sort of issue with another livery on the yard which did not effect how the yard was run and didnt end in a slanging match then as adults I feel it is their responsibility to come to some sort of amicable resolution at the end of the day we are not here to be a councilor and mediator for every little squable or issue that pops up as well as run a yard to a standard that keeps the majority happy.
 
How nice to hear of a yard where the YO are friendly and sensible. Unfortunately on all too many yards it's the YO who are the root cause of trouble, by gossiping and s**t stirring and failing to treat clients as paying customers!
 
Zerotolerance said:
How nice to hear of a yard where the YO are friendly and sensible. Unfortunately on all too many yards it's the YO who are the root cause of trouble, by gossiping and s**t stirring and failing to treat clients as paying customers!
Click to expand...

I am so glad someone else thinks the same.....................treating liveries equally also comes to mind, rule for one and rule for another..............
 
Zerotolerance said:
How nice to hear of a yard where the YO are friendly and sensible. Unfortunately on all too many yards it's the YO who are the root cause of trouble, by gossiping and s**t stirring and failing to treat clients as paying customers!
Click to expand...

^^ i suppose that this could be an issue :rolleyes:
have always had nice YOs- on last place he was almost too nice and delegated everything to his YM- who, to be frank, had her favourites and also she organised things to suit herself and her own horse...which is not fair when we were all paying customers... its why i left- there was a lot of bitching which could have been sorted by a good YO/YM but it all got out of hand :(
 
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