They say that a bridle is a perishable item, and therefore deteriorate over time (I agree, but surely not ten days!!!).
I am now taking them to the small claims court - and they are disputing my claim. I only wanted the two parts replaced, not the whole bridle or a refund.
Feel really angry...
Hi - I just treated my horse to a new bridle and bought an Elevator. Within 10 days the leather on the headpiece and one cheek piece had cracked so I returned those bits for replacement. I have been told by the manufacturer that it is my care that has damaged them (but clearly not the rest of...
Hi - I have a Cult Hero gelding who is 5. He is an angel in the stable and talented and brave to ride, but can be very challenging to lunge, clip, load, tack up, mount....anything that takes his fancy at any particular time. I gather this display of dominance is 'normal' behaviour for a Cult...