supersally
Well-Known Member
Do you find that the combo rugs rub your horses mane. I originally ordered the Buster 300X when they were at sale price but received a call yesterday to say that they were now out of stock and would I like a 450X or a 200X instead. I asked if they were the same except for the weight of the lining and was told yes so decided upon the 200X as I thought it would be far more useful. Upon opening the parcel this morning I find that the 200X is a combo rather than the detachable neck of the 300 & 450. I always use a rug with a detachable neck as I take the neck off at night (her neck is only partly clipped) to save the mane being rubbed away. I have rang them to say that I wasn't told and they said if I wanted to return it I could but I would have to pay for the postage !! So am feeling very disappointed & unsure what to do.