Am I being a bit hard?

oofadoofa

oofadoofa

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www.mearecourtequestrian.co.uk
Sorry, bit of a pointless post but what do you think?

I had a girl move her horse onto my yard over the weekend on DIY. She asked me over the weekend if she could have the number of my farrier as her horse badly needed shoeing and wanted to ring him on Sunday. Personally, I don't ring my farrier at weekends, but I wanted him to come out and look at a loose shoe on a horse of mine so I said I would ring him Monday morning. So I rang the farrier yesterday morning and she was actually stood next to me at the time. He said he was going on holiday next week, but could come out this morning at 9.30. I thought that was pretty good and thanked him, she said that was fine although she couldn't be there as was working, but my farrier was happy with this as he has an apprentice if he needs a hand. Anyway, arrived at my yard this morning at 7 and she had already been and gone, put her horse out in the field, left no money, hadn't told me how many stud holes she wanted, etc. So I tried ringing, no answer, i text and said could she let me know if she didn't want him shoeing asap as I would have to let the farrier know. Didn't hear a thing so rang the farrier up at 8 and cancelled. I then got a text at 9 o'clock saying yes she did want him shoeing, could I pay for it and she would let me have the money later. By this time I was on the way out the gate on my way to a lesson. I did think about ringing up the farrier and re-booking him, bringing her horse in from the field and leaving a cheque. But then I thought why should I? Am I being really harsh? I did feel a bit mean, but it does annoy me when people can't organise themselves!

Sorry, rant over. Extra large G & T if you get this far!!
 
No, I think she was a bit naive (stupid?) inconsiderate and cheeky to not let you know, expect you to pay and get her horse in etc. Especially if she's only just arrived! There is no way I would be this forward, I think she is/was bordering on rude tbh.
 
Nope, start as you mean to go on or people will take the p***!
Thanks for the G&T, will numb my sore throat!!
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At end of the day she should have told you what needed doing and left you the money, she didnt so really you had no choice but to cancel.
 
Nope, she should have arranged with you earlier what she wanted doing. At least she should have left her horses in and the money - how odd not to! I would have done the same and said you'd ahd to cancel the farrier and get her to re-book. He might be peeved with you for cancelling and it isn't your fault so I would say you'd done your best and tried to get hold of her but what did she think was going to happen when she'd left no money and her horses in the field?
We had a problem when someone on the yard took on a pony that's stabled there on loan. He is a little so & so when he wants to be and our new farrier is very good but doesn't like horses that mess around - he has enough business to turn difficult ones down. The pony was left in and no-one was there to hold him, so he broke his rope and tried to get away. Luckily I was there to, ahem, hold him (read growl and threaten to cut off tail
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) but I made it clear that it was a one off and they would have to be there next time, as I am not there to arrange their farrier for them and hold their pony!
 
No your absolutely right. I've become very tough since I took on liveries and decided there are too many folk out there who will rip you off given half a chance. Help -yes, but be dictated to or walked over - definately not!
 
Thanks everyone, you have made me feel better! I was feeling a bit mean because my farrier is going on holiday now and can't do it for 3 weeks. So I suppose she will have to organise one of her own. It just seemed a bit odd to me not to leave the horse in OR leave any money? Maybe you are right forester and it may have taken a while to get my money back too. I did think that!
 
I think she's just pushing the envelope rather too hard.
You were quite right to cancel.
Sounds like she's one of these people who expects everything from everyone else and won't sort any of her own business!
 
absolutely right, not your responsibility to get her horse in and pay for it becase she is too disorganised
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how very presumtious of her to assume that you would do all that without asking you before hand!! i would tell her to find and arrange her own farrier from now on as you feel she wasted your farriers time, she'll soon learn that good reliable farriers are worth their weight in gold and you don't mess them about on their first visit!!!
 
I think it was a good move as I could quite see her taking the mick later on, because she thought you were 'soft' or 'an easy touch'
 
Horse out, and no money left???

Well, she certainly has a sense of humour doesn't she??

I'd have done exactly the same as you!
 
cheeky mare!
How did she even know that you would have ££ with you to pay for her shoes? I never have money at yard.
Very presumptious, especially as she has just arrived on the scene.
 
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