Am I right in thinking...?

[WelshD]

..That a private ebay listing (ie not ebay trader) needs to show the actual item for sale in the pictures?

I bought a bridle earlier in the month, picture clearly shows a sabre bridle (logo visible in pic) in as new condition and with a noseband stitched to its strap at the sides (as opposed to a hole and loop) item was described as 'tried on once' the wording did not make reference to the make

The item did not arrive so I opened a case. I was given an explaination of a sick relative and I sent an understanding and sympathetic reply

It has now arrived but I can honestly say I have had to wrap it straight back up as it stinks of cheap foreign leather. No logo, no noseband stitching, its so worn that its cracked in places - it looks on its last legs frankly

So in short am I right to have expected the bridle in the picture?

 

[Goldenstar]

O

..That a private ebay listing (ie not ebay trader) needs to show the actual item for sale in the pictures?

I bought a bridle earlier in the month, picture clearly shows a sabre bridle (logo visible in pic) in as new condition and with a noseband stitched to its strap at the sides (as opposed to a hole and loop) item was described as 'tried on once' the wording did not make reference to the make

The item did not arrive so I opened a case. I was given an explaination of a sick relative and I sent an understanding and sympathetic reply

It has now arrived but I can honestly say I have had to wrap it straight back up as it stinks of cheap foreign leather. No logo, no noseband stitching, its so worn that its cracked in places - it looks on its last legs frankly

So in short am I right to have expected the bridle in the picture?

yes

 

[smellsofhorse]

Item should be as described.
Does it look like its the bridle from the picture?
Maybe just smelly from storage.
But then again it said it was only tried.on once.
Open a case.

They could have sent you the wrong item.
Did they have another for sale?

 

[WelshD]

Thanks. I guess I will have to foot the bill for sending this piece of cr@p back to the seller too

The bridle has the remains of a price tag on - I reckon the original was sold outside ebay and they have sourced the worse secondhand one they could find to send me!

 

[LD&S]

I've just sold a rug and the picture I used wasn't of my rug but I did make it clear and sent pictures of the actual rug.

 

[WelshD]

Item should be as described.
Does it look like its the bridle from the picture?
Maybe just smelly from storage.
But then again it said it was only tried.on once.
Open a case.

They could have sent you the wrong item.
Did they have another for sale?

Its definitely not the bridle in the picture

It stinks of that cheap foreign leather (and looks like it too) Its wrapped back up but the front room and my hands absolutely stink!

 

[cambrica]

Yes you do have a case. Take photos before you send it back and get a receipt with address on.

 

[WelshD]

The seller has responded asking how it was not as described, I hate confrontation but I have replied calmly and uploaded some pics

I have found that the picture in the listing was taken from another listing!

 

[Equestriangirl123]

Yes , take out a case with eBay if seller starts disputing it !