Law
Well-Known Member
Hi all- long post sorry
I bought some Wahl Artiko (mains) clippers before Christmas and gave my horse a full clip. During the clipping time I was only taking the regrowth of a blanket clip off and the rest of his body but i had to stop and dismantle the clippers lots and lots of times. Right at the end I was managing to get one or two strokes of coat off before they would stop clipping again. I was getting pretty mad by this time and fed up of stripping them and cleaning them thoroughly so I took them back to the shop and complained. The shop owner suggested that I took them back to the yard, tried to finish the clip and then brought them back in the new year and she'd send them off to Wahl to have the tension looked at. So I did this. Finished the clip and a couple of weeks later I gave him a warm bath (as the shop owner had suggested that perhaps he was too dirty to clip properly, which he wasn't) and I ran over the tufty bits to tidy him up before i sent the clippers back. Even though he was fully clipped already and totally clean and dry they still had problems taking the coat off.
I sent them back about 10 days ago and Wahl have returned them saying that the tension was fine but the blades 'appeared to be blunt'. The shop owner had told me previously that there was *no way* the blades could be blunt as they were brand new and that it should take about 6-8 clips to make them blunt.
Anyway- when the shop owner comes back to work next week do you think it would be unreasonable of me to want a refund? I have the receipt and I had taken them back originally within a week of getting them.
If I manage to get a refund which clippers do you guys recommend instead? I'm looking at paying a bit more if they'll blinking work!!
I'll have £140 back and could prob put another £50 in to upgrade them. I don't mind if they are mains or not. I just want ones that i don't have to take apart 10 times in one clip
Sorry for huge post and i hope you can help
I bought some Wahl Artiko (mains) clippers before Christmas and gave my horse a full clip. During the clipping time I was only taking the regrowth of a blanket clip off and the rest of his body but i had to stop and dismantle the clippers lots and lots of times. Right at the end I was managing to get one or two strokes of coat off before they would stop clipping again. I was getting pretty mad by this time and fed up of stripping them and cleaning them thoroughly so I took them back to the shop and complained. The shop owner suggested that I took them back to the yard, tried to finish the clip and then brought them back in the new year and she'd send them off to Wahl to have the tension looked at. So I did this. Finished the clip and a couple of weeks later I gave him a warm bath (as the shop owner had suggested that perhaps he was too dirty to clip properly, which he wasn't) and I ran over the tufty bits to tidy him up before i sent the clippers back. Even though he was fully clipped already and totally clean and dry they still had problems taking the coat off.
I sent them back about 10 days ago and Wahl have returned them saying that the tension was fine but the blades 'appeared to be blunt'. The shop owner had told me previously that there was *no way* the blades could be blunt as they were brand new and that it should take about 6-8 clips to make them blunt.
Anyway- when the shop owner comes back to work next week do you think it would be unreasonable of me to want a refund? I have the receipt and I had taken them back originally within a week of getting them.
If I manage to get a refund which clippers do you guys recommend instead? I'm looking at paying a bit more if they'll blinking work!!
Sorry for huge post and i hope you can help