God keep away from Lynn! There was a post on here a few weeks ago with nothing but bad experiences I’m afraid, search the forum you’ll find them
Hi I have just seen this post. Not sure if it is to late but id be very wary of Lyn Robertson. I have been sent messages from numerous people recently who have had bad experience - negative posts on fb get deleted, [Content removed following complaint], very difficult getting money back etc.
I’ve had two from Lynn and they were both exactly as described. In fact my mare is an absolute unicorn!
I'm another with a bad experience of Broadhill stables in breach of their trial period contract and retaining my money, and aware of a couple of others currently struggling to get their money back. Could share more when I know how it all turns out, but sharing now purely in the hope of saving others from what is a very stressful situation. Happy to discuss off forum with anyone who has been through this and has constructive advice. Hope this post isn't deleted, as there's a ton of evidence available if forum moderators need it, and by removing genuine warnings in the past they are not protecting forum members from significant financial loss. I'm sure there are many happy customers out there, but that doesn't mean that everyone has had a good experience. I'm warning specifically about the trial period contract, not commenting on the business as a whole
I've just joined this group having searched for this as I am also due a refund from Broadhill - was informed that the pony had just bolted on an older child rider so was probably actually not suitable for a novice younger child rider which was the purpose of the purchase, hence purchase fell through. It is a shame as initially I appreciated the honesty of informing me that the pony was not as suitable for us as thought, but now don't believe that the funds are coming back to us unless I go through small claims. I've set a deadline for next week by which time I will submit a small claims - wondering if anyone has gone through this too?
I've gone through a few small claims cases, nothing to do with this dealer. You need to send a letter before action before opening the case. Look on line for examples, you need to give a reasonable time eg 2 weeks from the time you send the letter to give chance to pay no matter how long you've waited up til now. You can send it electronically. If you're approaching a time when you're considering small claims then send the letter asap.
Yes I have.
I hope that it goes well for you, and remain convinced that this is the only way to change the habitual poor service from this business.
