Anyone used preequestrian.online?

[TED2010]

Thinking of buying a saddle from preequestrian, they have 100% positive feedback on ebay but just wondering if anyone had had any problems with them? Thank you

 

[MrsHutt]

No problems - used many times - absolutely fine.

Steer clear of 'YOURHORSENEEDS' though!!

 

[Jericho]

I have bought a number of things from them and returned some and they have always been excellent.

 

[jacksmum]

I have bought off them quite a bit on e-bay, mainly rugs, and always found them really helpful and goods delivered quickly

 

[stacie21]

a few friends bought saddles of them no problem so rang up to buy one was no problem to buy then the same day i realised my local tack shop did not sell gullets for wintecs so rang back and said if not been posted could i add on a gullet rather than me just paying for the gullet and putting it in with saddle postage he said oh i will refund your original payment (pay pal) and then take the whole lot together i saw no problem in this thinking money would go straight back in so then would all get posted together. then i looked at my bank and was massively over drawn turns out pay-pal takes 3 days to put money back in account i had saved enough for new saddle not much extra left as i get charged for no overdraft and being in one i rang them they said that i was lying about pay pal and they had refunded money i tried to explain that i no they did not have my money but as they used pay-pal they should no policy and told me rather than taking for saddle twice there customer service was shocking he told me i was giving him a headache so i said well OK u totally wiped me out for money and i still have no saddle after a week this conversation went on a while then he said right i have had enough cant be bothered with you i have cancelled the saddle (he had just told me it was going to be delivered that day) and refunded money again i wont see that for 3 days as u obviously cant afford it any way needless to say i was furious i have never dealt with people like that in my life i just wanted to tell them so they could warn further customers of that problem so be careful

 

[criso]

I've used them loads and always had great service and found them helpful.

I now tend to ring them direct rather than use ebay and pay with my credit card, if I'm buying a few things I can sometimes get a better price and they have other bits and pieces or sizes not listed. So when I bought my champion skull cap they had the matching covers too tho they hadn't listwd them.

 

[legaldancer]

Via ebay, & the service has been excellent. They are even cheaper for Formula4feet than the manufacturers.

 

[miss_c]

I've used them a few times on ebay and never had a problem.

 

[miss_molly]

Used them on ebay and had no issues. Very helpful and friendly

 

[TED2010]

Thanks guys, I made an offer on ebay and someone rang me today (Sunday) and was really helpful on the phone. So going on the majority of experiences I will probably go for it!

 

[Toby_Zaphod]

I've bought a variety of items from them, the last thing being an Equilibrium Pad. It was by far the cheapest I could find & I received it the following day. Great service, I would recommend them to anyone.

 

[[59668]]

a few friends bought saddles of them no problem so rang up to buy one was no problem to buy then the same day i realised my local tack shop did not sell gullets for wintecs so rang back and said if not been posted could i add on a gullet rather than me just paying for the gullet and putting it in with saddle postage he said oh i will refund your original payment (pay pal) and then take the whole lot together i saw no problem in this thinking money would go straight back in so then would all get posted together. then i looked at my bank and was massively over drawn turns out pay-pal takes 3 days to put money back in account i had saved enough for new saddle not much extra left as i get charged for no overdraft and being in one i rang them they said that i was lying about pay pal and they had refunded money i tried to explain that i no they did not have my money but as they used pay-pal they should no policy and told me rather than taking for saddle twice there customer service was shocking he told me i was giving him a headache so i said well OK u totally wiped me out for money and i still have no saddle after a week this conversation went on a while then he said right i have had enough cant be bothered with you i have cancelled the saddle (he had just told me it was going to be delivered that day) and refunded money again i wont see that for 3 days as u obviously cant afford it any way needless to say i was furious i have never dealt with people like that in my life i just wanted to tell them so they could warn further customers of that problem so be careful

You might have something really useful to say, but due to the lack of punctuation, I can't be bothered to read it!

 

[claireandnadia]

Used them a long time ago with no problems.

 

[dominobrown]

I have bought a rug off them. It was (and still is) very nice, and was quite cheap. It came quickly and I have had no problems with them, nore have other people I know who have ordered off them

 

[Ginge Crosby]

i bought a fair few things from them, and have always recieved an excellent service from them. Postage isn't overpriced, yet still arrives really quickly. When i'm doing horsey-shopping on ebay i always check their shop first, as i'd rather buy from them than go with someone unknown.

 

[brighteyes]

You might have something really useful to say, but due to the lack of punctuation, I can't be bothered to read it!

I think there were two full stops. I was fascinated by the awfulness, particularly as I am trying to teach this to eight year-old children for whom the original Full Stops and Capital Letters lessons were insufficient.

In fact no, just the one - and that wasn't even at the end!

 

[brighteyes]

Oh, I almost forgot - I have used Prequestrian via eBay and had no problems. Not used the Online Store yet.

 

[Ladyinred]

Prequestrian are local to me and, apart from the fact they have the untidiest shop I have EVER seen, they are really good. Nice people, good service and great prices. What more can you ask? Tip: they also stock the cheapest vet wrap in the UK.

Definitely recommend them.

 

[Ladyinred]

I think there were two full stops. I was fascinated by the awfulness, particularly as I am trying to teach this to eight year-old children for whom the original Full Stops and Capital Letters lessons were insufficient.

In fact no, just the one - and that wasn't even at the end!

If the poster speaks as she writes, then no wonder the salesperson got a headache!

 

[steadyeddy]

Absolutely no problems with them-thoroughly recommend!

 

[Shysmum]

never used them, sorry, but had to add my to Stacey21's post....

 

[Depp_by_Chocolate]

I've bought from them a few times and I would buy from them again - good ebay sellers.

 

[Balibee]

They are the best online/ebay seller IMO. Have used them many many times. 100% pleased with service/delivery. Their customer service is among the best I have ever dealt with

 

[FarriersFriend]

They are the best online/ebay seller IMO. Have used them many many times. 100% pleased with service/delivery. Their customer service is among the best I have ever dealt with

I'd agree with that-they've always been great when I've dealt with them.

 

[Sanolly]

Have bought from them on Ebay, fabulous company would definitely recommend

 

[foraday]

Cannot fault them!

Bought from many times! Their 100% rating IS deserved!

 

[Derfette]

Have bought a couple of rugs from them. They were exactly what I wanted, delivered very quickly and their communication was great!

 

[Honey08]

I've used them a few times. They're great. The last time that I used them there was a problem via paypal, and they sorted it all out for me.

I hope that I correctly punctuated this!

 

[mia123]

Please do not use them, I have never complained in public before but this is the worse service and quality of product I have ever received. Do not use them not only will they be rude to you when you try and explain that the product was faulty that they sent you in the first place but they will try and blame you and not be helpfull in order to resolve the problem. A total rip off.

 

[brighteyes]

Please do not use them, I have never complained in public before but this is the worse service and quality of product I have ever received. Do not use them not only will they be rude to you when you try and explain that the product was faulty that they sent you in the first place but they will try and blame you and not be helpfull in order to resolve the problem. A total rip off.

Your experience does seem to be the exception and IME they have always tried to be helpful and understanding. So I will use again.