BD Website - Results

Yep - Bluegate isn't up there yet and I wanted to see my 2nd in print!!!
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It is so frustrating - so much for 'aim to process results within 5 days!' Diva has been out 6 times with OH, 4 times with me and even made it into H&H yet there is nothing on her according to BD. I can't even check how many points she has without ringing them up!
Can only search using OH's number as it doesn't recognise me and won't let me search using mine.
BE's website is amazing their results are live within 2 days of an event...
 
I couldn't be bothered to email them to let them know as they seem so over run with technical problems, they probably wouldn't even acknowledge me!
 
Good. So glad it isn't just me being annoyed by it!!
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Worried - you're exactly right - if BE can manage to process, what i imagine are, far more complicated results, so quickly, why can't BD.

Think i can feel a disgusted of TW letter coming on.
 
BD are reliant on the venues sending the results to them and they dont always send the same date, so inevitably there is a delay. Eventing venues much better at sending results over to BE immediately.
 
Not only are mine up to date they have some wrong venues in too. I phoned up before my last show to be told I had 69 pts, I then won two classes and phoned up the other day and have 64 pts?? Ok they hadn't added in the lastest results but it still differs and also have competitions put in online that are nowhere near me and I have never been to ever!
 
To be fair I emailed them the other day about one of the links not working and they emailed me back the next, asking for my address so they could send me the info (haven't received it yet mind you) but at least they are trying. Still think the results section is poor though.
 
Its annoying me too! However, I wonder if the venues are at fault at all, being late with results etc.? I don't know anything about the process but I wonder how much of a pain in the ar$e it is... Do both parties (the organiser and BD) have to type out the results? If so, that's just a waste of time - there must be an easier way!
 
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BD are reliant on the venues sending the results to them and they dont always send the same date, so inevitably there is a delay. Eventing venues much better at sending results over to BE immediately.

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I'm sorry, but that isn't a good enough excuse. Why should we allow for BD venues being less efficient than BE ones?!!
 
I'm not a member of BD but I imagine you all pay vast amounts of dosh to a) join and b) enter events. They should spend some of it on sorting out a network with a database that show secretaries can enter results into on the day so someone back at BD could update the webpage on the next working day. They sound really pathetic - tell them to ask BE how it's done!
 
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BD are reliant on the venues sending the results to them and they dont always send the same date, so inevitably there is a delay. Eventing venues much better at sending results over to BE immediately.

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I'm sorry, but that isn't a good enough excuse. Why should we allow for BD venues being less efficient than BE ones?!!

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I'm not saying you should and it is not an excuse I was just explaining that it is not neccessarily BD (the office) that are being lax in updating but rather the 100's of venues that are not prompt in sending the results, I doubt that BD have the staff to personally chase all late venues.
 
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Why should we allow for BD venues being less efficient than BE ones?!!

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That's rather harsh to criticise the BD office for the deficiencies of some of the venues who run the competitions.


Yes - at the moment all results have to be input manually into the main back office computer system in the BD office. That is why the aim is for s a 5 day turnaround from RECEIPT of the results from the venue, not from the show date. Some venues are excellent at sending their results quickly, others are not and have to be chased - hence the delays.

Once in the main database, there is a daily feed into the web database that you can see. BD would very much like the ability to have a direct feed of results from venues into the database - would save everyone a lot of work. It is an area that is being looked at and there are a couple of potential offerings that can be explored, but it would be dependent on venues being willing to adopt these specific systems - which would obviously be at a cost.


As for BD spending the members' money on improving the systems. Lets look at the comparitive costs of BD as against BE 7 BSJA

Competing Membership - £60 (54 by DD)
BE - £111
BJSA - £113

Horse Registration - £50
BE - £71 - £144
BSJA - £66 - £150 (ponies £24 - 59)

At the recent AGM the comment was made that the commercial activities recoup around £25 per member pa, so allowing BD to keep the fees down.

The other reason that the fees are low is that BD deliberately uses the levy system to gain income from those who compete most. The more you enter, the more you pay over the year, However, even then it is only £1.85 per entry - the rest of the etnry fee goes to the venue.

If members want more and are prepared to pay - fair enough. Double the membership fee to a similar level as the BE/BSJA to improve the computer system? I don't know what the split between competing/non competing members is, but if it is even half the 12,000 membership then doubling the membership fee would bring in £324,000 - plenty to improve the computing system

BD membership £108 pa? Any takers?
 
Do you know what Troi, I would pay that much for a decent service.

As has been mentioned above, BDWP and BE have their act together.

BD have given its members a shoddy online service for over a year with a non-functional website. The new one is great, but this is one area that really needs sorting.
 
Like I said the other day, if the show centres have sent their results to H & H and they have been printed in there then BD must have got them. My horse looks as though he hasn't competed since January and he's been in HH results loads since then.
 
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