Toby_Zaphod
Well-Known Member
We have a horse that we needed to register with BS. Additionally we wanted to change his name as his passport name was awful. The rider is already a member so I took all the paperwork into the BS Office for this to be carried out.I handed over the paperwork & the matter was dealt with by the receptionist. She did some typing on the computer, which took about 7 minutes & then asked do you want the passport stamped? I decided yes so the passport had a clear sticker which had his BS Registration number on it & also a sticker saying British Show Jumping stuck on the passport. A couple of pages of the passport were then stamped with an embossing stamp & that was that.
Was the passport issuing authority notified of the change....No.
Was his new name stamped anywhere on the passport......No.
I then handed over my debit card & the bill for the 7 minutes of typing, no change to the passport or notification to the passport issuing authority & a couple of stickers on the passport, which I had to ask for......£289!!!! ( Thats £41.00 per minute!)
How BS can justify that amount of money for the little they did I have no idea. I seriously wonder who this organisation is actually run for & where all the money goes to. As you can tell I am disappointed with them & extremely angry!
Was the passport issuing authority notified of the change....No.
Was his new name stamped anywhere on the passport......No.
I then handed over my debit card & the bill for the 7 minutes of typing, no change to the passport or notification to the passport issuing authority & a couple of stickers on the passport, which I had to ask for......£289!!!! ( Thats £41.00 per minute!)
How BS can justify that amount of money for the little they did I have no idea. I seriously wonder who this organisation is actually run for & where all the money goes to. As you can tell I am disappointed with them & extremely angry!