Can you trace a business address from an email address?

[Dovorian]

I am tryng to get an address for show jump manufacturer for which I only have a mobile number + email address for. Basically I bought a set of pretty new jumps which fell apart within a week! Paint peeled off, they had been made with inch long scresa... all in all an expensive mistake on my part and indeed a bit of a con! However I made up my mind to take action but am stumped as I don't have an address and that is neededf for the small claims process!

 

[bushbaby28]

have you try googling the name of the company, email address or phone number? Is the phone number a mobile or house phone? if house you might be able to find the place its registered to.

 

[ISHmad]

Did you pay them by credit card? If so maybe your provider can get that information for you.

 

[Dubsie]

If you paid by credit card and the cost was over £100 then you can contact your card company to progress your complaint, and your card provider should refund
See Advice from Which

 

[Dovorian]

Now I feel such an idiot - they asked for cash on delivery and amazingly delivered in the dark!!

 

[tiggs]

How did you hear about them? If it was an advert in a magazine or newspaper they might give you contact details. Do you have an invoice or receipt?