HBB
Well-Known Member
ETA: So apparently it isn’t a hoax, this is a statement that was released to retailers. What a sad state of affairs for our quality brands that are made here in the UK.
Important Update on Charles Owen UK Production
It is with deep regret that I must share the extremely difficult decision to cease UK production of Charles Owen products as of next month.
This decision comes as a result of our lease expiring on the premises we currently occupy. Despite strong commitments earlier this year that we would be able to remain, those assurances have sadly not materialised. Although we have secured a short extension, it only allows us to continue operations until 19th December, less than six weeks from now.
Those who have visited our facility will understand the complexity involved in producing our helmets - the volume of equipment and machinery is significant. Decommissioning, dismantling, relocating, and recommissioning this operation is a major logistical challenge. While we do have several potential new locations under consideration it will not be possible to maintain production.
We have set a cut-off date for new orders of this Friday, 14th November. We will continue to draw from our existing stock of raw materials and sub-assemblies to fulfil as many orders as possible before 19th December. While we will make every effort to meet all commitments, some shortfalls may occur, but we will work hard to minimise any shortages.
I apologise sincerely for the short notice. As you will appreciate, securing a new long term lease has been our top priority for some time. However, we have exhausted every option to avoid this outcome, unfortunately we have reached a point where this decision has had to be made.
We do have stock of key Charles Owen lines ready for despatch, and we will circulate a full stock list to help you place your orders. This stock will be allocated predominantly on a first come first served basis, but we will ensure fair distribution at all times.
Please note that this development does not impact our outsourced product lines. Kylo, Phoenix, Kontor, Shadow, Eclipse, as well as all accessories are not affected. We also remain on track with our exciting new products - the Hyda helmet and Hexa body protector, both due to launch in 2026 - supported by a strong forward order book.
The Sales and Customer Service teams are on hand to assist with your questions and orders, but if I could ask for your patience and understanding while we navigate through this unique and unfortunate situation that would be much appreciated.
Thank you in advance for your support during this challenging transition.
Dave Derby
CEO
Important Update on Charles Owen UK Production
It is with deep regret that I must share the extremely difficult decision to cease UK production of Charles Owen products as of next month.
This decision comes as a result of our lease expiring on the premises we currently occupy. Despite strong commitments earlier this year that we would be able to remain, those assurances have sadly not materialised. Although we have secured a short extension, it only allows us to continue operations until 19th December, less than six weeks from now.
Those who have visited our facility will understand the complexity involved in producing our helmets - the volume of equipment and machinery is significant. Decommissioning, dismantling, relocating, and recommissioning this operation is a major logistical challenge. While we do have several potential new locations under consideration it will not be possible to maintain production.
We have set a cut-off date for new orders of this Friday, 14th November. We will continue to draw from our existing stock of raw materials and sub-assemblies to fulfil as many orders as possible before 19th December. While we will make every effort to meet all commitments, some shortfalls may occur, but we will work hard to minimise any shortages.
I apologise sincerely for the short notice. As you will appreciate, securing a new long term lease has been our top priority for some time. However, we have exhausted every option to avoid this outcome, unfortunately we have reached a point where this decision has had to be made.
We do have stock of key Charles Owen lines ready for despatch, and we will circulate a full stock list to help you place your orders. This stock will be allocated predominantly on a first come first served basis, but we will ensure fair distribution at all times.
Please note that this development does not impact our outsourced product lines. Kylo, Phoenix, Kontor, Shadow, Eclipse, as well as all accessories are not affected. We also remain on track with our exciting new products - the Hyda helmet and Hexa body protector, both due to launch in 2026 - supported by a strong forward order book.
The Sales and Customer Service teams are on hand to assist with your questions and orders, but if I could ask for your patience and understanding while we navigate through this unique and unfortunate situation that would be much appreciated.
Thank you in advance for your support during this challenging transition.
Dave Derby
CEO
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