Direct line Insurance experiences??

I insure my house, two cars and two dogs with DirectLine, I find them very efficient and no problem when it comes to paying on a clain. I also never had any problems when I used NFU.
 
I used to have my two old lurchers insured with Direct Line and they were very good at paying out, including when my old saluki lurcher spent the afternoon at a second referral vets for a Mylogram to diagnose his sciatica, which came to £900. However of course as my dogs got older the premiums got higher.
 
My sisters dog with with DirectLine and they paid out loads for Hydrotherapy but as he needs it all his life they put a cap on it - did pay out a couple of thousand for it tho.
 
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