Disappearing Vendor

T

Trakehner

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12 February 2006
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Anyone acquainted with "HappyHealthyHorses.com"?

They took 150 of my hard earned money on their website shop and have disappeared. Only answering message when I call her phone.

Anyone know of this "shop?" Any suggestions on what's worked for you in the past in getting your money or goods?
 
Oh no, I take it it was more than 45 days ago then?

That said, I use PayPal but everything is debited to my credit card. Is it the same for you? As you still might be able to recover the monies from your credit card company if that is the case.
 
You will also be able to claim this back from Visa for 'services not rendered'.
Contact your bank if it was a Visa Debit Card, contact your Credit Card company if it was a Credit Card.
 
Sadly I had it pull directly from my bank...no credit card. I noticed her website disappeared lately too!

Anybody know this person/company?
 
if you used visa/mastercard as the underlying payment card, initiate a chargeback - this is a process started by the bank that issued your card against the vendor's bank that effectively forces them to return the funds to you. Technically you have somehting like 6 months after the date you should have expected to receive the goods or services.

payments made with paypal as an intermediary should still be able to be charged-back.

You just need to be 99% sure that you've been stitched up (and ideally any funds that were transferred to the vendor will have come from your current account and not paypal accumulated income)

Give me a PM if you need more info. good luck.
 
Sadly, with Paypal, I had them draw from my bank account (cheque) so I don't have the protection of a credit card. Paypal only gives you 45 days to file a complaint.

Great, they're not a UK company.

I pretty much guessed I'm out the money. Didn't need 150 anyway.
 
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