Eaglestone
Well-Known Member
I purchased a Collegiate Running Martingale in February and used it for less than a dozen times, when I noticed the top layer of leather was splitting and cracking, where your buckle it up around the neck ..... 
It is supposed to be English Leather and I was very surprised this had happened ....especially as it was lovely and flexible and I was really pleased with it ...
I returned it to the online shop where I purchased it from and today they phoned me and told me the problem was due to me not oiling it before use

..... well although, perhaps in hindsight I should have put something on the leather, prior to use, quite honestly I do not think that it should have split and cracked anyway 
They also said that they had contacted Collegiate, who asked whether it had been oiled and they agreed that this was why this problem had occured ..
They have agreed to replace the Martingale, but will be charging me postage on the replacement, however I really would expect a new leather item not to react in this way, with such little use, just because I did not oil it ...
What do you guys think?
I have posted this in Stable Yard as well, as I really want your opinions ..
Thanks
It is supposed to be English Leather and I was very surprised this had happened ....especially as it was lovely and flexible and I was really pleased with it ...
I returned it to the online shop where I purchased it from and today they phoned me and told me the problem was due to me not oiling it before use
They also said that they had contacted Collegiate, who asked whether it had been oiled and they agreed that this was why this problem had occured ..
They have agreed to replace the Martingale, but will be charging me postage on the replacement, however I really would expect a new leather item not to react in this way, with such little use, just because I did not oil it ...
What do you guys think?
I have posted this in Stable Yard as well, as I really want your opinions ..
Thanks