E&L Insurance any good?

I've never heard anything good about E&L - I'd stay well away! :eek: Petplan are supposed to be very good (they're who I'm with, touching wood I don't ever have to use them!) x
 
I've had to deal with e and when a mare out on loan came back with a tendon injury insurance was in loaners name but I took it over I have to say I had no problems with them and had them calling my vets for invoices etc.i did however stay well on top of them with calls and all corraspondence sent special delivery etc..i would consider using them again
 
When I bought my comp horse, I asked my vet for recommendations re insurers.

E&L was the only one he told me not to even consider.

I found SEIB very good.
 
They have a bad reputation with vets. I was with them before & got nothing back when my horse was PTS. Ring your vet & ask for advice after all it's in their best interest.
 
I would not insure with the subject company. I have horse, dog and cat ( and their predecessors) insured with Petplan, who have been unfailingly good in all circumstances.
 
Im with them but didnt realise how badly known they were until it was too late :rolleyes:

Got a claim going in at the moment (accidental death of horse) so will keep you updated :(
 
I insured my first horse with them about 11 years ago. She underwent colic surgery for an impaction then whilst still in hospital recovering she twisted her gut so had to have another surgery.
E&L paid out in full and I honestly don't remember having to nag them to death about it. After reading about them since I consider myself very lucky though...!
I'm now with Petplan for one and KBIS for the other, both very good I think.
 
On the review centre website they get a whole 1.1 stars out of 5, over 500 reviews. Though I think you have gathered most people would sooner not insure with them. Just remember to always check who underwrites your policy. I'm with Petplan, and hopefully will never have to use them!
 
I inherited an E&L insurance plan for dog. Through sheer laziness on my part, I never changed firms. Years later, he needed v expensive surgery for arthritic hip. E&L were prety hopeless. But they did pay up, took a long while. They were perfectly polite but ineffective. Luckily, I am good at getting my way with useless companies.
But they are cheaper than firms such as PetPlan, so you get what you pay for.
Oh, and don't ask a vet for their recommendation - they also have their own agenda. Research and word of mouth are best recs.
But I do think insuarance firms are all the same in the end - they're happy to take your cash, but would much rather hang on to it than pay out on a claim.
 
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