BuzzLightyear
Well-Known Member
Anyone had any experiance of dealing with them?
Last year my boxer was referred to see a cardiologist - i advised them of this and was told that they'd send a claim form however if the cost of the treatment was under £100 it probably wouldnt be worth claiming. As the cost was £100 i dint claim. Dog has now had a second referral and requires an ultrasound. E & L have said this is not covered as we never returned the original claim form and they were unaware of the change to the policy.
I'm confused as they have it on their records that he has been referred for a heart murmur previously!?
Last year my boxer was referred to see a cardiologist - i advised them of this and was told that they'd send a claim form however if the cost of the treatment was under £100 it probably wouldnt be worth claiming. As the cost was £100 i dint claim. Dog has now had a second referral and requires an ultrasound. E & L have said this is not covered as we never returned the original claim form and they were unaware of the change to the policy.
I'm confused as they have it on their records that he has been referred for a heart murmur previously!?
