EBay saddle help

[ollierdog]

Hi guys just wondering if any ebayers could help, I bought a saddle from eBay 5 weeks ago I have finally after 5 weeks managed to contact them after asking eBay for there phone details, after more and more phonecalls they have finally got back to me, it wasn't a straight transaction as I had to ask for a postage quote before I could pay. They have finally got back to me saying postage will be £56!!!!! I have posted 2 saddles before and the most was £25 I'm a right in thinking this is over the top? Is there anything I can do about arranging it myself? If so how do a go about it? Thanks to anyone who reads and replys- dealing with something that is ment to be simple has turned out to be a lot of hassle

 

[Bettyboo1976]

Ask them to box it up and you can arrange a courier collection from the to you. Should only cost about £15 or so

 

[Bettyboo1976]

Sorry stupid iPhone... * them*

 

[cbmcts]

You could ask the sellers if you can arrange (and pay for!) your own courier?

 

[ollierdog]

Thanks sounds like thats going to be the best route to go down can anyone recommend a reliable but no too pricey courrier? Thanks again

 

[cremedemonthe]

Yes, I use hermes for all my saddlery sales, very good and reliable as well as very cheap! Here's a link

https://www.myhermes.co.uk

 

[Darcydoo]

Dhl I think is £15 same day up to 30 kg .

 

[carthorse]

What a rip off. They are having a laugh

 

[carthorse]

Will they have to wait in for collection. They dont sound very helpful

 

[smellsofhorse]

Get your own courier. Won't be that much.

Always get confirmation of things like postage before buying!

Yes they can take into account the time to package and packaging but £56!
Where is it going from and too?

 

[JJones]

Parcel2go & interparcel are the ones I use. Posting a saddle in a box costs between £6.50 ex vat & £9. (Without insurance which I've never used) they sound nightmare sellers. Would it be easier just to put in a dispute & apply for your money back?

 

[POLLDARK]

I think it would be worthwhile to put in a dispute with ebay, this often helps a seller see the light of day if they are being unreasonable, Also have a look at their Feedback history as they may be serial offenders. In fact I would never purchase anything without looking at the feedback history & always get the P&P first. Too late now & know.