I emailed them last night, had a reply this morning from a guy named stuart who checked the system, and said that it had a note on it saying the delivery was refused, at the place they went to at 8.30pm last night, i think they've attempted to deliver it to the cottage next to the yard rather than the yard, so I gave him a more detailed description of where to deliver it. but as of yet its still not turned up.
My feed has still not been delivered and I have heard nothing further form them on the matter, I am very disappointed with them and shall not be usuing them again, I shall go back to GW Titmus as although they are more expensive they are also more reliable.