Eqclusive

[hock]

Has anyone had a problems getting refunds from the company? They’ve taken an order and it’s not in stock so I asked for a refund and now radio silence.

 

[Barton Bounty]

They are closing down, i got an email a week ago Im not sure if that will affect it

 

[hock]

Yer I saw this. I think they’re “rebranding” . They emailed me today out of stock but I missed the 2 emails they sent as they went to my junk. So I followed it up and now radio silence!

 

[Barton Bounty]

Yer I saw this. I think they’re “rebranding” . They emailed me today out of stock but I missed the 2 emails they sent as they went to my junk. So I followed it up and now radio silence!

Im sure its nothing sinister

 

[I'm Dun]

Im sure its nothing sinister

I'd not be so sure. The owner has been on here before being dishonest and devious. Shes known for her shady practices amongst other similar small businesses.

 

[hock]

That’s a a shame as they were recommended. Rebranding can also be closing and reopening in a different name!

 

[expanding_horizon]

That’s a a shame as they were recommended. Rebranding can also be closing and reopening in a different name!

Yes, and dumping debt and creditors in the process.

 

[expanding_horizon]

Yer I saw this. I think they’re “rebranding” . They emailed me today out of stock but I missed the 2 emails they sent as they went to my junk. So I followed it up and now radio silence!

I would consider a chargeback on your card if you can do so. I am needing to wait 15 days to do one on my card (different company, but the phone number is now disconnected and email is bouncing, and item not dispatched, so I have rather bad feeling). My bank tell me I WILL get the refund though.

 

[Barton Bounty]

I'd not be so sure. The owner has been on here before being dishonest and devious. Shes known for her shady practices amongst other similar small businesses.

Ohhhh i dont think I have seen anything worth buying for me on there

 

[hock]

I would consider a chargeback on your card if you can do so. I am needing to wait 15 days to do one on my card (different company, but the phone number is now disconnected and email is bouncing, and item not dispatched, so I have rather bad feeling). My bank tell me I WILL get the refund though.

Thats an idea I absolutely hate ringing my bank so but I certainly will if I don’t get the refund today. Although they have said they’ve processed it but I have no confidence. Happy to eat my hat and apologise though if I’m wrong.

 

[Barton Bounty]

Thats an idea I absolutely hate ringing my bank so but I certainly will if I don’t get the refund today. Although they have said they’ve processed it but I have no confidence. Happy to eat my hat and apologise though if I’m wrong.

How many days since they said it was processed?

 

[hock]

Ohhhh i dont think I have seen anything worth buying for me on there

I bought or thought I did 2 of the 100g bright green premier equine stable rugs.

 

[hock]

How many days since they said it was processed?

Today!

 

[Barton Bounty]

Today!

5 working days so, next friday possibly!

 

[Barton Bounty]

I bought or thought I did 2 of the 100g bright green premier equine stable rugs.

So its not just a little bit of money either