kick_On
Well-Known Member
Are they doing them or is the company which has taken over doing them??????????
Any info very welcome - ED have been very good in past
Any info very welcome - ED have been very good in past
Equestrian Direct - Renewals????
- Thread starter kick_On
- Start date
hellspells
Well-Known Member
I think its the company thats doing them which will.
I'm really unsure what to do once mione comes up for renewal.
I'm really unsure what to do once mione comes up for renewal.
kick_On
Well-Known Member
mines up for renewal very soon, but would be very interested to hear from anybody else what's what
poppypoopicker
Member
Equestrian Direct doesnt exist anymore, even though they are still advertising as equestrian direct to still get customers. They have been removed from the FSA register too.
Some people on here have still not had their claims paid for months and months, and i know i would not be taking a policy with them, when there a several other companies that do still offer a good service.
Some people on here have still not had their claims paid for months and months, and i know i would not be taking a policy with them, when there a several other companies that do still offer a good service.
kick_On
Well-Known Member
Are you in 'the know 'with company???????? OR have they completely disappeared???
I know i can go to new insurance company, but i hate having to sort this stuff out etc............. as i've had very good service in the pass.
But just want to know where i stand???
I know i can go to new insurance company, but i hate having to sort this stuff out etc............. as i've had very good service in the pass.
But just want to know where i stand???
RachelB
Well-Known Member
I've just had my renewal through, and it has just changed over to the new company. There's a bit of paperwork involved (don't know exactly what, my mum pays for our horse's insurance
)
I wanted to change but we've had so many claims that any new company is going to want to stick millions of exclusions on her and have vet reports and what-not...
I wanted to change but we've had so many claims that any new company is going to want to stick millions of exclusions on her and have vet reports and what-not...
poppypoopicker
Member
No not in the know with the company but was insured with them and had a very tough time claiming. Hence why when my renewal came up i have swapped to a new company.
As far as i can see all they have done is changed the name of the company to equine insurance solutions, all the paperwork is the same, the telephone number is the same and so are the staff, but i have not seem one single advert for the new company which makes me extremely suspicious.
For the sake of a bit of paperwork, i was more than happy to change after the treatment i received during my claim.
As far as i can see all they have done is changed the name of the company to equine insurance solutions, all the paperwork is the same, the telephone number is the same and so are the staff, but i have not seem one single advert for the new company which makes me extremely suspicious.
For the sake of a bit of paperwork, i was more than happy to change after the treatment i received during my claim.
kick_On
Well-Known Member
thx both for info, very useful
RachelB
Well-Known Member
FWIW, I made big claims both before ED and AmTrust split, and after (but before this new change). Both times ED priovided a fantastic service.
kick_On
Well-Known Member
I would be inclined to stay as i've had brilliant service from them, BUT after this last change, i'm very much on fence. As there's no point pay for insurance if they don't pay out!
loopylucifer
Well-Known Member
the company has been taken over. all current and outstanding claims are going though a different company which at the moment are snowed under with the backlog left behind by previous underwritters. I am awaiting a large payment from them I can only hope they hurry up!
Araminta
Well-Known Member
[ QUOTE ]
FWIW, I made big claims both before ED and AmTrust split, and after (but before this new change). Both times ED priovided a fantastic service.
[/ QUOTE ]
Me too, they were fantastic when my lad broke his leg. They settled very quickly and sorted everything for me.
FWIW, I made big claims both before ED and AmTrust split, and after (but before this new change). Both times ED priovided a fantastic service.
[/ QUOTE ]
Me too, they were fantastic when my lad broke his leg. They settled very quickly and sorted everything for me.
poppypoopicker
Member
Just found this on the Daily Mail website!!
Mrs K. S. writes: Do you know what is going on at Equestrian Direct Insurance Services, please? Its website has disappeared, except for a front page that says nothing, and its telephone is not answered. If it has ceased trading, what will happen to outstanding claims?
The surviving web page says: 'We are the first company to offer horse and pony insurance over the internet for immediate quotes and cover.' However, Equestrian Direct's insurance licence was scrapped on May 6.
I asked the Financial Services Authority whether the firm withdrew its own authorisation or had had it taken away. I also asked what advice the FSA could offer to horse owners with outstanding claims or who fear existing policies may not be valid. The FSA failed to comment.
I can tell you though that the firm's accounts make unhappy reading, with net assets of minus £239,000, so it may well have been given little choice but to halt trading.
Mrs K. S. writes: Do you know what is going on at Equestrian Direct Insurance Services, please? Its website has disappeared, except for a front page that says nothing, and its telephone is not answered. If it has ceased trading, what will happen to outstanding claims?
The surviving web page says: 'We are the first company to offer horse and pony insurance over the internet for immediate quotes and cover.' However, Equestrian Direct's insurance licence was scrapped on May 6.
I asked the Financial Services Authority whether the firm withdrew its own authorisation or had had it taken away. I also asked what advice the FSA could offer to horse owners with outstanding claims or who fear existing policies may not be valid. The FSA failed to comment.
I can tell you though that the firm's accounts make unhappy reading, with net assets of minus £239,000, so it may well have been given little choice but to halt trading.
2manyhorses
New User
I've been with Ed for 4 years and have been waiting for 7 months for a claim to be paid. It was agreed before all this changeover happened but now I've had a letter from the "loss adjusters" - and now I understand the term as they have tried to adjust my loss - offering me 50%. How does that work when they had agreed to pay me? Am tempted to go to the Ombudsman (as it says in the back of my policy book) but as the company no longer exists I don't know whether they would be able to help. Also have had my renewal and its gone skyyyyyy high!!!!