Alison Geary
New User
Has anyone had experience of returning items to Equine Superstore. I sent back a pair of faulty boots and they claim never to have received them!
Equine Superstore .... poor customer service
- Thread starter Alison Geary
- Start date
sychnant
Well-Known Member
Maybe they haven't! Did you send them tracked?
Equi
Well-Known Member
If you didn't send them tracked they are gone. Youll have to claim from the post office, which cover up to £50
Alison Geary
New User
Why do you say they are gone if not sent tracked?