fag butt found in global herb product

thankyou catwithclaws... thats really helpful...
i am going to contact trading standards i think as i still have the evidence and if he really isnt prepared to do anything then i think they should be looked into...
also will obviously pass on my story x
 
Hope you have better success with Trading Standards than I did. They told me horse/animal foodstuffs are not covered by the same guidelines as human food products. I was sold a bag of feed 6 months out of date and neither the shop, feed manufacturer or trading standards really wanted to know. Perhaps you could try BBC Watchdog, with the prices these supplements cost, we horse owners deserve protection!
 
Perhaps you could draw their attention to this thread. If everyone goes elsewhere for their garlic then they won't be able to afford fags anyway.

If it is bagged up or whatever down in Sussex, presumably inside - one wonders if they are smoking in the workplace... link alert! enforcement

A letter to the Sussex council cc Global Herbs might get them to respond.
 
There is another quite worrying aspect about herbs etc that are sourced in China, they can contain quite high levels of steroids, from contaminated soil, I have been informed that this is one of the reasons that Chinese herbal medicine is perceived as 'working', because of the effects of the steroids. There are few, if any, controls over the level of soil contamination for crop production.
 
YorksG said:
There is another quite worrying aspect about herbs etc that are sourced in China, they can contain quite high levels of steroids, from contaminated soil, I have been informed that this is one of the reasons that Chinese herbal medicine is perceived as 'working', because of the effects of the steroids. There are few, if any, controls over the level of soil contamination for crop production.
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OMG that doesnt sound good at all... wonder if they even know!!!!
 
That's appalling. Whether the cigarette butt fell in the product in China or in the UK doesn't matter, the standards of hygiene are pretty lax. How much cigarette ash falls in undetected if workers smoke during packing ?

As for GH's response, wow ! Gobsmakingly rude.
 
I've never been very impressed with them! My mare had a bad reaction to their Acid X so I contacted them to find out what was in it to try to find out what element she was allergic/reactive to. They just said "look on the side of the tub"!!

I'd never buy anything from them again.
 
They have a facebook page. If I had found the fag butt I'd be posting on there, I think you may get more of a response if it seen to be out in the open.
 
Not surprised at all, and saying it is only the 2nd complaint they have ever had is a downright lie :mad:

be positive said:
I dont use the products now as they are not labelled with ingredients so you do not know what is in them, many are very dusty and they could contain anything.
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Ladydragon said:
Unfortunately, perfectly legal... Neither ingested products or wash off/leave on products need their ingredients listed on the labelling or, in the case of application products, any form of testing...
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Yes it may be legal but who in their right mind will feed something not having a clue what may be in it :confused: :confused:

Natural doesn't mean safe...

When I was very little I found a piece of wire in a shop bought cake (an 'exceedingly good' one). Obviously it was reported to them and sent in. The response was that there was no way their equipment could have detected it :eek: :eek: It was about 2 - 3 cm long and could have done quite some damage if it had been swallowed. Think we ended up being offered lots of money of vouchers for their products but funnily enough we refused :rolleyes:
 
rhino said:
Yes it may be legal but who in their right mind will feed something not having a clue what may be in it :confused: :confused:

Natural doesn't mean safe...
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I totally agree... I used to have a small business making and selling natural bits and bobs like soap and preservative free balms etc... I had a range of dog products and was amazed to find out I didn't need to have them safety assessed by an independent toxicologist like I did for any human product - neither did I have to declare any ingredient on labelling... Unlike the rigorous requirements for human products... I had them assessed anyway because I figured a human was going to be applying them - but that was purely voluntary...

The laws are incredibly lax on ingredient labelling for animals and unfortunately, many people don't expect to see the same gumpf on the labels or want to analyse them the same as we might check a frozen meal or moisturiser... :(
 
I'm sorry but the attitude of the company is appalling and he should be ashamened.He has an obligation to provide good quality products free from contaminants.Trading standards should be informed as he is breaching consumer rights.Why do Global Herbs use China to manufacture their products where practices are dubious and probably badly regulated.I will not buy their products again as they are failing to protect the animals who invariably consume the products.You should seek legal advice as there may be grounds to take action against the company.I have known of supermarkets being sued for selling contaminated goods.
 
the thing is it has now opened a can of worms as everyone has read this and will pass it on... i was concerned about the "steroids" in the chinese ground :(
 
This is interesting. I use Laminaze and am happy with it and find NAF to be a very helpful company. I saw testimonials for Global Herbs laminitis supplement and e-mailed them to enquire what the difference was between that and Laminaze. A couple of days later, I received an e-mail which, in a nutshell, said, "Our product is totally different to Laminaze. Please phone us if you wish to discuss this." and it was signed xxxxxx Vet. I thought it was a bit odd for someone just to sign themselves xxxxxx Vet. Every vet I've ever had dealings with has signed things xxxxxx MRCVS. I decided to stick with Laminaze, and now I'm quite glad I did.
 
Janesomerset said:
it was signed xxxxxx Vet. I thought it was a bit odd for someone just to sign themselves xxxxxx Vet. Every vet I've ever had dealings with has signed things xxxxxx MRCVS. I decided to stick with Laminaze, and now I'm quite glad I did.
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Sounds really dodgy to me - how do these people get away with it?
Especially the way the OP was spoken too! Shocking!
 
I am so shocked at this. How very rude they are to have spoken to you like that :( But the last laugh will be yours op as I, along with others who read this, will never never buy Global Herb products again
 
missmatch your right... my boss said to me that just for instance... if any of them smoke anything other than "normal" fags and something drops in there and you feed it to a competition horse that gets tested..... they could be disqualified!!!!!!!
 
zeus123 said:
missmatch your right... my boss said to me that just for instance... if any of them smoke anything other than "normal" fags and something drops in there and you feed it to a competition horse that gets tested..... they could be disqualified!!!!!!!
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'Normal' fags contain somewhere in the order of 10,000 chemicals - most of them not yet identified :rolleyes: :( But surely no-one competing under rules would use a Global Herbs product anyway? :confused: They will not state all their ingredients so I wouldn't even consider them :eek:
 
zeus123 said:
missmatch your right... my boss said to me that just for instance... if any of them smoke anything other than "normal" fags and something drops in there and you feed it to a competition horse that gets tested..... they could be disqualified!!!!!!!
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Does your boss have inside info? Cripes, no wonder their products work:eek:

I suspect that this information may have the reverse effect to the one you intend op, particularly as the ingredients aren't listed.

Are they all off their heads in China?:D
 
I am surprised at the tone of so many of the responses to this.

I don't have any connection to Global Herbs, except as a customer, but have always found them to be very helpful and their products have been effective so I will happily continue to purchase their products as and when I need them.

Yes, the response from the company (if that is what was said) is very odd and I certainly wouldn't accept a contaminated product - but I think I could resolve that without creating a new account on a forum to post about it.

As far as I am aware GH make no claims about being FEI compliant in their products, if you have worries about the ingredients then only purchase from companies who can claim compliance, or products approved by your vet.
 
rhino said:
'Normal' fags contain somewhere in the order of 10,000 chemicals - most of them not yet identified :rolleyes: :( But surely no-one competing under rules would use a Global Herbs product anyway? :confused: They will not state all their ingredients so I wouldn't even consider them :eek:
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ok i get what your saying .... i wont be buying anymore.. i have used a few different things of theres in the past :(
 
I spoke to my vet about GH products, both their immune one and their ulcer one, and two vets scoffed and said the company was a joke, not "recommended by vets" as they like to say!
 
the watcher said:
I am surprised at the tone of so many of the responses to this.

I don't have any connection to Global Herbs, except as a customer, but have always found them to be very helpful and their products have been effective so I will happily continue to purchase their products as and when I need them.

Yes, the response from the company (if that is what was said) is very odd and I certainly wouldn't accept a contaminated product - but I think I could resolve that without creating a new account on a forum to post about it.

As far as I am aware GH make no claims about being FEI compliant in their products, if you have worries about the ingredients then only purchase from companies who can claim compliance, or products approved by your vet.
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yes every time i have phoned up and spoke to any of the ladies there they have been very helpful and polite... the MANAGER was the man that i was refering too...
and yes that IS what was said and wasnt just odd but damm right rude!!
 
If you really want something done about it I'd post the picture to their facebook page (and on here), this thread alone is generating a fair amount of interest anyway.

The responce from the manager was so unprofessional. I work for a company who have all our products made in China and we have NEVER had that problem. We have quite a lot of clothing and textlies, if they were all smoking in the factory then you would think that the cloth would smell too(?) I don't know, maybe they don't smoke in our factory.
 
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