Farmkey!

MrsMozart

MrsMozart

Just passing through...
Joined
27 June 2008
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41,734
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Not where I should be...
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Does anyone know what, if anything, is going on with Farmkey?

I rang two weeks ago and left a message for someone to call me back. I rang again last Friday, spoke to someone and she said they would ring back. Rang just as I was going into a meeting, but managed to give her some basic details; she said she would ring back... I rang again today and left another message, then tried again just gone five, they close at four-thirty.

Do these peeps not want the business? I would have thought that three personalized freezemarks would be of some interest.

Will be trying the other folks tomorrow.

Mild rant over. Hot choccies and Ferro Roches are on the tables, help yourselves
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hmmm wierd, ive never had a problem, always got through straight away and booked dates etc.
youve just reminded me, must double check that mines booked in at the group marking session they are doing near me.
 
I knwo when i wanted my two doing they where goign to ring me back when someone was in the area, i think they try and make appointments whn there is a lot of people in one area, and the technition will then go out to them all during the course of a day or so. i waited for a call and did get one eventually. then got a letter confirming the appointment.
 
Phone Freezemark - Farmkey took ages to call me back when I wanted them to come out. Eventually they did and the horse was done back in December. However they filled out the paperwork incorrectly - different freezemark on the certificate to the one on the receipt! Hence now waiting for the white hairs to come through so I can tell which one is correct!

Called Farmkey regarding this - they left me a message confirming that the freezemark on the certificate was correct. I called them back only to be told the one on the receipt was correct. Told to amend the certificate myself!
 
I had no problems at all booking in for Farmkey to come and do 4. They came in the middle of December (where two hours late but kept in touch to let me know and it was no suprise given that it was in all the snow - suprised they didn't cancel to be honest!).

I wanted to pay by credit card so rather than take down details the lady said she's have the office call back once she'd got all the paperwork back to them... this was 6 weeks ago and no one has called so I think they are having a few probs at their office!

Dilema is do I leave it and get it for free but risk not getting the back up service should the worst happen?!
 
I got through to both Farmkey and Freezmark.biz straight away today, both were very helpful.

We are getting ours done with freezemark.biz though as it's cheaper initially (although not by alot) but the yearly registration fee that you have to pay is much cheaper, £12 with freezemark.biz and 17.00 with Farmkey!


Ours are getting done this month
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I pay mine annually but often wonder what happens if you dont pay??? No one Ive asked pays and didnt even realise you had too.
 
What happens when you don't pay is ... nothing!

The annual payment is to keep your animal on the register of horses they have done. Then if it's nicked, they help you advertise it's numbers and ID.

I'm sure anyone who's had a recovered horse thanks to the annual payments will say it's worth the money, but I've never paid up and mine have come back to me after vanishing twice now (unmarked horses included!).
 
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