Ranyhyn
Well-Known Member
Now, this is an observation based on my own opinion. My horse is currently unshod/barefoot as you like it. Purely because that suits us presently, at such a time when it doesn't, I would put her back in shoes.
The main difference I have noticed, between the farriers I have used (whose work I have been varyingly pleased with, from very pleased - to not happy at all) and the trimmer I use currently is this.
The trimmer rocks up, he's got notes, he takes photos, he spends a lot of time talking to us before he starts work.
He allocates us plenty of time, usually a 2hr slot. If we ask questions we get proper answers.
Now the farriers I have used, 3 in my horsey lifetime. Only one who I haven't been 100% happy with. The common theme between all of them is a lack of time and a lack of communication.
They seem to allocate maybe 30-40 mins to shoe the horse, questions are answered quickly whilst still doing things. The onus always FEELS to me, to be on doing the job quickly.
While I admit, this could be a difference between a reasonable farrier and a GOOD farrier - does anyone else find this is the case?
Is this something that farriers need to look into doing better on - their customer service skills? Do you feel like for that time period you and your horse are the most important people to that farrier? Are farriers overworking themselves, thus causing the problem themselves or do they need to do so much work that they can't dedicate much time per client?
All musings I've had from my very brief foray into trimmers. I have to say I feel much more confident in my trimmer than in all but one of my past farriers and the one I trust, never returns phonecalls and is nigh-on uncontactable. As good as he is, that's no use to anyone
Thoughts?
The main difference I have noticed, between the farriers I have used (whose work I have been varyingly pleased with, from very pleased - to not happy at all) and the trimmer I use currently is this.
The trimmer rocks up, he's got notes, he takes photos, he spends a lot of time talking to us before he starts work.
He allocates us plenty of time, usually a 2hr slot. If we ask questions we get proper answers.
Now the farriers I have used, 3 in my horsey lifetime. Only one who I haven't been 100% happy with. The common theme between all of them is a lack of time and a lack of communication.
They seem to allocate maybe 30-40 mins to shoe the horse, questions are answered quickly whilst still doing things. The onus always FEELS to me, to be on doing the job quickly.
While I admit, this could be a difference between a reasonable farrier and a GOOD farrier - does anyone else find this is the case?
Is this something that farriers need to look into doing better on - their customer service skills? Do you feel like for that time period you and your horse are the most important people to that farrier? Are farriers overworking themselves, thus causing the problem themselves or do they need to do so much work that they can't dedicate much time per client?
All musings I've had from my very brief foray into trimmers. I have to say I feel much more confident in my trimmer than in all but one of my past farriers and the one I trust, never returns phonecalls and is nigh-on uncontactable. As good as he is, that's no use to anyone
Thoughts?