feeling slightly ripped off.

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yvettewest

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ARGH i'm so pi*#ed off
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. I went with my sister to a riding stables near Cromer, Norfolk that is offering horses and ponies for sale to have a look round and maybe to purchase one if possible. We looked at all of the ones offered and my sister arrainged to buy 2 for herself while i was unsure of commiting to buying one. A couple of weeks later we went back and were told that one we had been interested in was still for sale and that if we wanted we could pay the £3000 in installments. We then payed £150 deposit and i did tell them that while i really liked him i was waiting for a compensation claim to be paid out to me(car accident) so that i could pay for him in full or i would not be able to pay for him. They agreed that this was ok and that they would wait for the money as they were still loaning him to another client of theirs while her mare was pregnant. A week later we were told that he is not suitable for nervous novice riders as he bolts when asked to trot and has no brakes and it hard mouthed by one of their stable girls who rides out with him on hacks, thus making him no use to us as we wanted him for our 3 eldest children to learn on. We had been told by the people selling him that he was a riding for the disabled horse and was extra safe as a first time mount for anyone. This was a lie. Thankfully we had only paid them the deposit of £150 cash. When i rang up ,to ask for deposit money back, and spoke to them they were very rude and said there was no way they would pay me my deposit back as deposits were non refundable, this was news to me as no one said anything about that when we paid it, there is nothing on the receipt about non refundable deposits
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. My sister even tried to get them to transfer the deposit money across to another horse she is buying so that she could pay me the money back but they refused to do this. They told her that the money would be used to keep the horse over the winter and then he will be sold on. What would they have kept him on over the winter if i hadnt been misinformed of his ridability? Would they have left him to starve? I cannot see why they will not just pay me the damn deposit back as they know he would have been no good for what we needed him for. My sister has also been sold a pony by them that is unridable which was supposed to be a good un, but she is hoping to have him rebroken/reschooled properly, she daren't say anything to them as she is worried they might do something bad to her daughter who goes there riding.
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Sorry this rant is so long......... finally rant over. x
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i would do but i got ripped off a month ago over a pony we were going to get on loan. The owner asked us to go and look at her 9 yr old gelding cob as she wanted us 2 have him as we live close to her and she missed her lad so much. She told us that the girl who currently had him couldnt keep him anymore as she was now pregnant and couldnt handle looking after him. So off we went and looked at him some 47 miles away from us, we liked the look of him and agreed to have him stay with us. His owner was happy, his loan mum was happy and we were happy. So we arrainged to pick him up in a hired horsebox as he didnt like travelling in horse trailers. We rang his loan mum the day before picking him up to finalise what time we should get there and to check that she still wanted to go ahead with it, i also told her that we were going to pick up a hired horsebox if all was ok. She said YES she still wanted us to have him and to go ahead with hiring the horsebox and meet her at 10 A.M. the following morning. So off we went to Cambridge to collect the horsebox, we live in Norwich, Norfolk. Paid the £99 hire fee and came home to wait for the next morning when we would pick him up. However that night at 10:30P.M. we got a call from his owner saying it was all off because the loan mum had changed her mind early that morning but had not told her untill 9:30P.M. that she wanted to keep him. Thus leaving us £99 out of pocket and with no pony to show for it. GUTTED does not even come close to how we felt. Neither the owner nor the loan mum had anything to say when i ranted about how i had wasted £99 on the horsebox hire, worse thing was we also had to fill the tank when taking it back the next day costing us another £30. I just wish the loan mum had been honest with us as we didnt ring her until 2:30P.M. before going to get the horsebox, she could have just told us that she had changed her mind or that she wasnt sure if she wanted to go through with it instead of leting us blow that money when she already had made her mind up to keep him. So i managed to get ripped off twice within a month, not bad going, eh?
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OMG That's crappy. So you paid a deposit for the horse as being suitable for your requirements, then they told you it was unsuitable? That's a real tricky one. Can you wait for your sis to get hers, Get the CSB onto your deposit and find a different school for your daughter?
 
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the yard near Cromer sounds like they should be subject of a call to Trading Standards, or maybe an inspection is due......

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My thoughts exactly!
 
Sorry to hear about all of this but I do have one question....did your sister ride the horse she bought first? I don't understand how she can have found it's unrideable if she had tried it out thoroughly when she went to look at it. If she's having to have it rebacked then surely she would have known when she tried it that something wasn't right?

RE: the money, cut your losses and run. Lessons to be learnt - don't ever pay a deposit on anything. Always read the small print. And call Trading Standards about this yard!
 
I was wondering that too chestnut cob. There could be anything going on here, who says the groom is not the dishonest one? Sadly, deposits are often non-refundable and you really must check when making one. I think, unfortunately, you will have to cut your losses on this one.
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I also wondered this, surely if the horse was thoroughly tried out first you would have known if it bolted in trot. It was not the seller who said the horse was unsuitable, but their groom, how do you know she was telling the truth?

Deposits are usually non refundable, after all it is you who has decided not to go ahead with the sale on the say so of someone who may, or may not, have ulteriour motives.
 
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