Following on from my Equisafety Post.... another rant sorry!!

[_April_]

Well after trying to get a hold of someone from Equsafety for over 2 weeks someone did ring me last week.

They talked me through trying to fix the faulty tail guard but it didn't work so I was told to return it.. which I did.

Now have a random voicemail saying that they have received it but it's broken (erm yes!) so they don't know what I want them to do as they wouldn't have sent it out broken!!!! It's as though they are accusing me of sabotaging it! Argh!!!

I have just left the snottiest of snotty messages saying that I have explained all this last week and that I can't be bothered dealing with their incompetent company anymore and want a full refund instead of a replacement!

And breathe

 

[Damnation]

Go you! I just don't see the point in dealing with companies like that. My attitude is that they loose my money This company sound paticularly stupid, they say you sent it back broken, THEY ASKED YOU TO SEND IT BACK BROKEN! Maybe they all suffered from amnesia 0;-)

 

[MotherOfChickens]

this company fall very short of quality goods and good customer service IMO. bought one of their coats and am very glad I didnt pay full whack as its badly cut, cheap fabric and pretty useless. the impression I get is that its a company set up in someone's back room-nothing wrong with that as long as you dont send out that impression!