Flibble
Well-Known Member
[ QUOTE ]
Arrrrrrgggghhhhhhhh! Mine has been with car insurance a company called Less Than? Completely useless, Indian call centre who I can't understand, who read from a script and where I need to repeat the whole story every time I phone to find out what's happening with my claim, thing is it wasn't even my fault, I wasn't even in the car at the time but the people in India didn't seem to grasp that and kept saying "So madam when you crashed into the other car" I am saying NOOOO I wasn't even in the car I was getting my bag out the boot, the car was parked and the stupid F(*&er who couldn't park went into MY car aaaaaarrrrrggghhhhhh!
Someone has since told me though that you have a 'right' to ask to speak to someone in the UK if you get put through to a foreign call centre, great I thought, so tried that, got put through to India, asked to speak to a UK call centre, they couldn't answer my question so asked me to hold next thing I was put back to India!!!!!
So if anyone knows a good car insurance company PLEASE let me know! I have horse insured with NFU and called them last week for a quote but unfortunately they are coming out £100 More Than ('scuse the pun) my current company.
[/ QUOTE ]
Aha this is the same Insurance Company I was referring to same country I bet it was the same script!!
Arrrrrrgggghhhhhhhh! Mine has been with car insurance a company called Less Than? Completely useless, Indian call centre who I can't understand, who read from a script and where I need to repeat the whole story every time I phone to find out what's happening with my claim, thing is it wasn't even my fault, I wasn't even in the car at the time but the people in India didn't seem to grasp that and kept saying "So madam when you crashed into the other car" I am saying NOOOO I wasn't even in the car I was getting my bag out the boot, the car was parked and the stupid F(*&er who couldn't park went into MY car aaaaaarrrrrggghhhhhh!
Someone has since told me though that you have a 'right' to ask to speak to someone in the UK if you get put through to a foreign call centre, great I thought, so tried that, got put through to India, asked to speak to a UK call centre, they couldn't answer my question so asked me to hold next thing I was put back to India!!!!!
So if anyone knows a good car insurance company PLEASE let me know! I have horse insured with NFU and called them last week for a quote but unfortunately they are coming out £100 More Than ('scuse the pun) my current company.
[/ QUOTE ]
Aha this is the same Insurance Company I was referring to same country I bet it was the same script!!