Grrrrrrr Robinsons beeping chatline!!!!

[cptrayes]

Is anyone else completely unable to order from Robinsons because of their beeping chatline? My order keeps getting stuck with "transferring data from Chat..." messages at the bottom of the screen.

I've tried emailing them about it but they aren't interested. They must be losing ££££££££'s of orders, because if it wasn't for the fact that the jods I want are Robbie's own and no-one else sells anything like them, I'd just buy from somewhere else even if it cost more.

Grrrrrrrrrrrrrrrrrrrrrrr.

 

[kerrieberry2]

email the md then you will get a more positive response

dominic.fagan@robinsonsequestrian.com

I personally refuse to go to their store anymore, they are rude idiots, i had to email him to get my complaint dealt with!

 

[cptrayes]

Done!

 

[moana]

Never had the problem when I order.

 

[RidingHigh]

Hi @CPTrayes

We're trying to resolve the issue you've mentioned above. I've emailed you with some questions which may help us to provide a fix. Please have a look and let me know by reply what you can to help us sort it out for you.

Apologies for your poor experience and thank in advance for any assistance you can provide!

Paul

PS, Dominic is our Retail Operations Manager - but he'll be thrilled to know about his promotion!