Has anyone been paid by NFU since September?

[MissMincePie&Brandy]

As title.
Has anyone who is with NFU, who has put a claim in since the beginning of September been paid yet?
I still haven't

 

[ponypops]

absolutely all our insurance is with nfu but have never claimed so not sure how long they take. thought they were better than that though!!

 

[MadisonBelle]

Yep. Unfortuately for me I have had a claim every year since I joined them and they haven't yet told me where to go and have always paid very promptly.

I forgot to say that horse when to vets in August. Got 1st chq promptly and final chq about a month ago.

 

[BigRed]

Yes I have, with no problems.

 

[Lockie123]

My horse is insured with NFU. He was kicked in the field early September, claimed and had the payout from NFU within 4 to 6 weeks of sending off the paperwork. Throughout the process, I got a telephone call updating me and an e-mail to say payment was on its way. They do have very mixed reviews online but no complaints from me so far.

 

[MissMincePie&Brandy]

Glad they are paying out OK, for some people.
I've insured my horses with them for 7 years and this is my first claim. Apparantly they have sent my claim to Equine First, which I wasn't informed of, but my contract is with NFU. Equine First seem to be very disorganised.

 

[clairefeekerry1]

i've got a big outstanding claim with them. first invoice was submitted in begining of august and i got the cheque for that invoice about 4 weeks ago!! the rest of the invoices were submitted end of august and begininng of sep and havent heard a thing on those. getting really worried now!

 

[kazhar]

I have been paid too....took about six weeks, but a small claim for a few hundred rather than thousands.

 

[TheCurlyPony]

i've got a big outstanding claim with them. first invoice was submitted in begining of august and i got the cheque for that invoice about 4 weeks ago!! the rest of the invoices were submitted end of august and begininng of sep and havent heard a thing on those. getting really worried now!

equine first are a knightmare to deal with, pm me if you want anymore details.

 

[china]

keep ringing them and badgering them. im at that stage. mine started in june, i had a payment of £800 in september and then last month after much hassle to them they paid £2000 to the referal vets. But they incurred me interest so i have sent them the invoice for interest aswell! I had a phonecall from MY vets last week to say they still hadnt recieved any money from nfu since september. Getting abit annoyed now.

 

[galaxy]

Yes. When I submitted the claim form I called to confirm they had it and they told me it was taking 6-8 weeks for claims to be processed. 6 weeks later I called to chase it, was told was being delt with that day ( ) I asked to be phoned as soon as it had been. Was called 2 days later. And had the cheque about 10 days after that.

Didn't you say yours was quite complicated as you were splitting the claim up? that may not be helping....

 

[clairefeekerry1]

equine first are a knightmare to deal with, pm me if you want anymore details.

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ye first equine was who i got the first and only cheque from. never heard of them before. also a bit annoyed as the agreed to settle with the vets directly, only to send me a cheque which had to clear through my bank account first so i could forward it on to the vets. i am also starting to get final demand letters from my vets