help loan going wrong

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LadyRascasse

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my very good friend of mine loaned a horse out to a women lets call her A, things were going well until about 3 weeks ago she goes for a visit and see the horse and it is grossly overweight. anyway my friend isn't confrontationally so gave the women the benifit of the doubt.

today i get a call from another friend of mine who is on the yard where the pony is to say she is concerned about his well being as a) he is overweight and b) he isn't getting exercised properly. the terms of the loan state that the horse must be exercised at least 4 times a week and his weight should be monitored and kept in check. i know this because i wrote the contact.

i rang the owner to inform her and she was so upset, as she already wasn't happy and the new information had confirmed her fears.

wht should she do now? i have suggested writing her a polite letter with a copy of the loan agreement hightlighting the broken clauses??
 
Oh dear, I know to my own detrimont what happens when thing go wrong.

If they are not are not meeting the terms of the loan agreement, then she must take him back
 
I had this with my pony about a year ago when he was out on loan. It found it quite tricky to deal with as loaners were lovely, just let him get too fat.

I wrote them an email telling them my concerns. Started off saying how pleased I was that he was obviously so happy with them, that they loved him so much and that I hoped he would be with them for a long time to come. Then I said...but...I have to say I am concerned about his weight. I just said that I felt he'd been allowed to get too porky but that I understood it's easy not to see these things when you look at the horse every day. I asked them if they would please look at his exercise regime, feeding and turnout to make sure he lost some weight. Told them I suggested they weigh tape him every week and make a note of the figure, and that they took a photo once a month so they could compare how he was looking. I asked them to increase his work, reduce his feed and make sure he was turned out rugless (it was Dec, he wasn't clipped, is a hairy Welsh and had a 400g rug on
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) to lose some weight. Then I went on to say again how pleased I was he was happy and that I hoped we could sort this out.

I don't remember exactly now if I talked about loan contract clauses....I did have a clause in there saying his weight should be kept down and I think I might have mentioned something like "as per Clause XYZ".

I wasn't horrible about it and they were brilliant. She called me the next day, apologised profusely and said they just hadn't realised how much he'd put on because they were looking at him every day. They cut his feed out, restricted his grazing, upped his work right up and the weight came off. If your friend goes in all guns blazing she could find things get nasty, but if she's tactful then hopefully they will realise the problems.

Maybe she could suggest they get a sharer if the loaner can't manage to work him min. 4 days a week, something like that. I found that giving them suggestions rathter than saying "you aren't looking after my horse properly" was the best way.
 
Gwenlp, again I know how this feels, the loan home mine was with still have all my tack because I am scred of him and what I would do or say to them.

I can deal with the loss of tack, but the loss of my horse!!!! it sounds as if she needs to get a box and just take him back, hey clearly know they are in the wrong if they will not answer the phone
 
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she is frighten as A's husband is a bit over imposing, she can't ring her as she won't answer her phone to her.

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Sorry but if i had loaned a horse to someone and they wouldnt answer the phone to me then i would be on the yard in no time. If they havnt stuck to the contract remove the pony asap, before it gets laminitis. Chances are the person loaning wont pay the vets bill if they are the type of person to ignore an owners phone calls.
 
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she is frighten as A's husband is a bit over imposing, she can't ring her as she won't answer her phone to her.

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Sorry but if i had loaned a horse to someone and they wouldnt answer the phone to me then i would be on the yard in no time. If they havnt stuck to the contract remove the pony asap, before it gets laminitis. Chances are the person loaning wont pay the vets bill if they are the type of person to ignore an owners phone calls.

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I think not answering the phone makes things very different. If they're avoiding her, which is how it seems, then she really needs to get over to that yard first thing in the morning and sort it out.
 
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