Horse and Hound, Above the Law ?

Going back to the youth angle, I have had three fantastic girls work for me at weekends, they were all wonderful and I was very pleased. Another 15 year old is about to start, and I'm very hopeful. I would happily give any young person a chance. (The ones I had problems with were new graduate types who thought they knew it all/deserved it all on a plate and weren't prepared to learn/adapt on a new job).
 
Honey08 said:
Going back to the youth angle, I have had three fantastic girls work for me at weekends, they were all wonderful and I was very pleased. Another 15 year old is about to start, and I'm very hopeful. I would happily give any young person a chance. (The ones I had problems with were new graduate types who thought they knew it all/deserved it all on a plate and weren't prepared to learn/adapt on a new job).
Click to expand...

The only reason I have not got into that debate is that the rudest of people I have met have been older people. Young people can go through a phase, but if you handle it right, you'll end up with an amazingly helpful person with bags of energy. Older people can be much more difficult to deal with sometimes!
 
OP it was very unprofessional to start this thread if you wanted to get justice you should have contacted a solicitor and left this forum quiet. You are very young OP so maybe a few lessons in PR won't go a miss until you have experience behind you.
 
quirky said:
Haven't read thread, will when home.

Has anybody else received a rather passive aggressive pm from the op?

I posted a generic 'wouldn't buy off a company with no contact details' on the original thread.
This has been interpreted as having a grievance against them.

Are they clutching at straws, or what?
Click to expand...

Sorry to resurrect an old thread but I too have had one of these emails after posting, what I thought was a fairly encouraging post on the the original thread - along lines of nice products/hope you turn it around. It seemed really odd but now I know others have had them I don't really quite so confused.

I am ticked off at getting a fairly officious demand for me to respond in 48 hours with my grievance. Suffice to say I too won't be using this company, although I will be googling for suppliers of some of the brands on the site that I liked. All successful businesses have one thing in common - customers, why alienate them?
 
OP should not be going around telling people what to do if they want to sort the apparent issue. Why was the other thread pulled?
 
You don't seem to hear anyone slagging off Ariat. Their CS is second to none, their quality is second to none and when it's not - their CS kicks in..
 
Ranyhyn said:
You don't seem to hear anyone slagging off Ariat. Their CS is second to none, their quality is second to none and when it's not - their CS kicks in..
Click to expand...

My Ariat leather gaitors broke 3 weeks after buying them. They sent a courier to collect, when he arrived, he left me with a brand new identical pair. When I got my original pair back, they were sent recorded, so I called Ariat about sending back the other pair and they said, "No, we do not expect any product of ours to break in such a short time and it is our pleasure to provide you with an extra pair of gaitors. Should you have any other issues in the future, please don't hesitate to let us know".

That is great customer service :)
 
Just realised gemstone flyers account is still active - I take it the admin don't know about this thread slating their forum and actions, or that there is yet another BE user. They do now...
 
Gemstoneflyer aka the woman running the company bespoke equestrian who has my money and has so far not given it back, crying about h & h thinking they are above the law give us all a break sweetie give us the thirty odd pages of complainants our money, then make all your unsatisfied customers happy and stop (allegedly) trading x
 
I think it's great. There are plenty of companies out there to rip you off, and either provide a substandard service or no service at all. This forum is one way of warning others if you have had a bad experience yourself - facebook being another. The fact that the company owner can't delete posts they don't like here gives a much clearer picture of the company.
 
As my dad would say: 'I could eat a bowl of alphabet soup and ***** a better arguement than that'

Provide rubbish sevice, ripping off people for their hard earned cash and expect a backlash and others deserve to know. I don't see anyone suing the BBC for 'Don't Get Done, Get Dom' or 'Rouge Traders' when they flag up wrong doings, so I'd like to see how someone trying to sue a public forum gets on.

Like others have said, companies that do a good job and provide an honest service get good reviews - bad ones are shown up and so they should be. This world is full of people who let others down and I for one am glad I read the posts about this 'company' before I ordered, needless to say, I changed my mind and ordered elsewhere.

I'm all for TripAdvisor but I do know to take some reviews with a pinch of salt, however it's the ones that have a certain trend and repetative complaints I avoid - there must be a good reason for this. I think the same can be applied to this certain company.

I do think this person had been unfortunate in some ways in the beginning, however they have to take full responsibility for single handedly flushing their business down the toilet with their bad attitude, customer care and unwillingness to change.
 
I find it highly ironic that a person who claims to be studying law would conduct themselves in the manner that the OP has.

Having read the other thread and witnessed a post on a fb group in which they banded out some legal terms and childish comments in reponse to complaints from customers still waiting for goods/refunds, I would certainly never part with any money to this company.

A situation such as this could have been easily rectified by being honest and replying to customers, this has clearly not been done as there are still people trying to get a reply and any form of resolution.

It all comes across as a very immature person who has gotten over their head and instead of dealing with the problems you have chucked the toys out the pram!

This is not knocking young business owners, I know quite a few and are doing very well but all had a specific business plan set out and know their limits.

It's people like the OP that give them the bad name!
 
Not one there so far as I am aware.

I found it highly amusing the other day that someone sharing the name of the OP of this thread was giving rave reviews of one of the other companies run from the same address.

Incidentally, the other thread was not pulled but was locked. Provided this thread is kept reasonable it may be allowed to stay.
 
What do you mean OP was giving rave reviews J*A? I really do think someone should make a page for this girl on Facebook. Seeing all of these unsatisfied complaints isn't right.
 
Also seriously sceptical of the people that coincidently chose times when BE was online, to make accounts for the express purpose a leaving glowing report, then never making a second post.
 
You must log in or register to reply here.
Top