Horse Back to Dealer- still no refund

Hi Kiwi Steve, sorry you and your wife are going through this, it is stressful and frustrating.
LR will waffle on and messages and calls - don't believe a word of it and don't bother replying to the various excuses and whatnot. I was polite but direct and she did pay me back, but I had to chase every step of the way for a month, and then all day, every day towards the end.

She has a 20k / 25k a day transfer limit (as proven in screenshots she sent me herself, which have now conviently been deleted). I can't remember which it was but it was more than enough to cover my horses deposit in one go and yet I had my deposit back in installments over time. There have been theories on previous threads about hypothesizing that she can only pay back the deposits she owes when she has taken more deposits.
Don't give her an inch, screenshot all messages and she WILL have to pay your money back. Let us know how you get on.
 
Kiwi Steve said:
Thanks MollysMum.

Your points 1-4 exactly matches our experience so far. She has been civil with us up to this point, it's just been excuse after excuse.

My wife has been handling this so far, but it's stressed her out no end and I'm taking over. I've been researching legal avenues and have a number of options. All of which cost time and money, but at least the costs will be on her in the end. From what I have seen in this forum, she does eventually pay up so I'm sure it's a case of when and not if. I would hope this escalation will encourage her before formal proceedings need to be started as once we go that route, there will be no going back and it'll cost her more.

I have recently semi-retired, so I've got time on my hands to take this on now. I would expect she or her crew monitor threads like this so she'll be aware, but I'll be sending her an email later today to lay out options.
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I don’t think I can PM you, and appreciate you might not be able/want to post a reply to this, but if you are able to PM would you be able to tell me which horse this is please?
 
Traks said:
I’ve been on there now and seen lots of negative ones, I think it depends how you search?
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I searched very thoroughly but noticed that bad reviews disappear even whilst you are searching. Even an enquiry without an opinion was off again very soon after posted. So it's possible to do a good search and not find much IME. You see more info in threads on here
 
Johnny's Star said:
I searched very thoroughly but noticed that bad reviews disappear even whilst you are searching. Even an enquiry without an opinion was off again very soon after posted. So it's possible to do a good search and not find much IME. You see more info in threads on here
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Absolutely. She gets any bad reviews removed [content removed]. I would say that it is a [content removed] activity giving people to believe all her reviews are excellent.
 
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Mollysmum said:
Absolutely. She gets any bad reviews removed [content removed]. I would say that it is a [content removed] activity giving people to believe all her reviews are excellent.
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That is certainly a case for debate! No point in have a DD site if bad reviews are going to be removed.
 
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