Horsemart - help!

Willow1306

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20 December 2007
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Hi,
I've just placed an ad on horsemart, but on checking it the wrong phone number is listed! Obviously I need to get this sorted a.s.a.p to avoid missing any enquiries, but I can't find how to do so. The initital e-mail I received when I submitted my ad said that it would be checked prior to it being set 'live' and that at this stage I would receive a confirmation e-mail. I've not received this e-mail yet, but my ad is live. I've clicked the 'manage my ads' button, which then opens up to a login page, where I have entered my details, but then get redirected back to the main Horsemart site. And now i'm just going around in circles....

I know that the login details are correct, as at one stage it was letting me login at the manage my ads page, but the only option I had from there was to place another ad - there was nothing regarding my current ad. Equally, on my main Horsemart account page, on the 'Classified Ads' section, it says that I don't have any ads :(

I've tried ringing both helpline numbers, but nothing, which is fair enough for a Sunday afternoon. I've also sent an e-mail. Any ideas? My ad has had quite a few hits so far so I really hope nobody has tried to ring but not been able to.

Any ideas?

Ta!
 
I've found horsemart really difficult to edit if you make a mistake so its not just you.

One nice person on here suggested that i click on the "Report this Ad" button on your advert. I clicked, reported my own ad, explained what the problem was and they changed it straight away on the Sunday evening!

Def worth a try.
 
EmmaJaneWilliams - if it still isn't sorted by tomorrow then I might try that route..

DWI - that's a good idea, will give it a go!
 
I did the same thing last year! Doh!

I called them up and they sorted it there and then. Call again tomorrow and Im sure you will sort it out.

If people are keen on your horse they will endeavour to get hold of you!

Mine horse sold in the same week the ad went out!

Good luck!
 
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