I don't understand why some people just don't get it

sally2008

sally2008

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My farrier was due to shoe four horses at the yard today and one of the liveries rang him this morning to check what time he was coming.

He arrived on time and they were out in the field and, obviously, very wet and muddy. Quite rightly (I think) he refused to do them on the grounds that a) he wouldn't be covered by his insurance if something went wrong and he was found to be shoeing horses in that state and b) quite understandly, he doesn't want to be driving around all day in filthy wet jeans.

The liveries were very disgruntled and don't seem to understand that the issue was theirs and not his. They knew he was coming and when, so why put the horses out? I don't get it. I think it's disrespectful of them - they wouldn't put them out if the vet was coming. It won't harm them to stay in for a morning once every six weeks.

Is it just me who considers them to be in the wrong?
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I think that is terrible, I wouldn't expect any farrier to shoe horses straight from a muddy field.
My last farrier had a little note on the bottom of his bills saying that the horse should have clean and dry feet before he shod it.
 
I have to take all my horses down to the local livery yard to have thier feet done! i would never expwect the farrier to bring them in from there muddy field!
 
no, your farrier sounds perfectly normal, unlike your fellow liveries, they should be in and tied up ready for him to start, feet picked out and water bucket at the ready.

My other farrier would happily catch and shoe mine if I was at work, but he offered because he didnt mind, but I'd never expect him to do this nor would I moan about if he couldnt.
 
Wll mine live out so often come in a bit muddy for the farrier but I will brush and clean up their feet/ legs as much as I can so they're really just a bit damp - if knew what time farrier was coming I wouldn't still have them in the field when he arrived though, they are generally pretty busy people who don't have time to wait around

Edit - I'll mention that mine aren't shod so just a trim
 
This farrier has the same thing on his appointment cards. It's common sense surely? I am baffled as to why people think he should have done them and are now bad-mouthing him big time for politely refusing to do so.
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I must be getting old!
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Hopefully they have all learnt a lesson - i personnel would NEVER do, I've had farrier turn up very early and offer to get horse, but NEVER in winter time as they will wet legs!!!

DERRRRRRRRRRRRRRRRRRRR
 
Nope you are totally right. I would expect to have my horse in feet cleaned and ready.

But then Our Farrier charges 5 euro a foot to pick out and clean muddy feet if they are not done when he arrives! and if the horse is booked but has been left out so can't be done then the client receives a charge for call out of 30 euro. That tends to stop people doing it.
 
I think they'll be very lucky if he books them in again. He kept his cool but was obviously fuming - after all, it's an afternoons work and money down the drain for him too.

Mine is always in, dry, brushed, with a clean rug on and the kettle boiling when he's due.
 
No, not just you. It's not fair on the farrier to expect him to fetch in a load of wet, muddy horses and then have to hose their feet off, wait for them to dry and shoe them.

We are lucky that we have a yard farrier so YO organises it all and does the BI / TO. My horse had farrier this morning so was left in with a haynet. If the farrier comes in the afternoon, YO brings him in early so he is dry.
 
i bet you the air was blue inside his van - I don't about you but all the good farriers, around us are always booked up at least 7-10day in advance - so they all could be out of action over crimbo - D'OH
 
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This farrier has the same thing on his appointment cards. It's common sense surely? I am baffled as to why people think he should have done them and are now bad-mouthing him big time for politely refusing to do so.
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I must be getting old!
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Might be the same farrier then, are his initials MW?
 
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Might be the same farrier then, are his initials MW?

[/ QUOTE ] Nope, different one but I would have thought that ALL farriers would insist on it - I know it's in the FRC's leaflet about owners responsibilities.
 
I would get the horses in out of courtesy and of course pick out their feet but as for the "walking around all day in filthy wet jeans" that should be part and parcel of his job - does he usually shoe them in a parlour in front of the fire, drinking tea from a china cup, like James Herriott treating TrikkiWoo - surely rubber overalls and waterproofs midwinter might be better attire than jeans? lol
 
Actually, I don't see why he should be expected to get filthy and wet. Getting covered in horse hair and smelly from burning feet is expected and taken in their stride but having to resort to wearing rubber overalls because owners can't use their brains is out of order.
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Would you?
 
I would never leave my horse muddy I normal try and get the early slots so horse is in as must be nice for farrier. I too have a water bucket ready and kettle on.
 
[ QUOTE ]
I would get the horses in out of courtesy and of course pick out their feet but as for the "walking around all day in filthy wet jeans" that should be part and parcel of his job - does he usually shoe them in a parlour in front of the fire, drinking tea from a china cup, like James Herriott treating TrikkiWoo - surely rubber overalls and waterproofs midwinter might be better attire than jeans? lol

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you sound like the sort of customer my OH wouldn't bother having on his books
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I love my farrier to bits
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Mine aren't based at the yard - I rent the yard owners field, I bring my girls down to the yard for the farrier, who won't let me pick their feet out for him, doesn't mind if they're a bit muddy etc. just gives the hooves a wipe over with an old cloth. Bless 'im!
 
I don't think many farriers would do wet, muddy horses.
I've just got in from having the farrier to mine. Mine live out and I have no hard standing atm. We put some gravel down so at least he can get off the mud and washed the horses legs and dried them the best we could. We gave him some extra money for his trouble as it wasn't the easiest place for him to shoe but he never complained.
 
Absolute total half-wits with no respect whatsoever for their farrier.
I do hope that he refuses to shoe for them again and I don't suppose they will find another decent farrier in a hurry either.
Why SHOULD farriers be expected to shoe wet, muddy horses - and I suppose that most of them were "Hairy Marys" as well, which would be far worse than a TB due to the amount of feather. Horses should be in their box, dry and ready - and as various others have said - the kettle should be waiting to be switched on.
Look after your farrier - and he will look after you.
 
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This is really funny, as I was thinking about asking about this the other day!

Dor is out 24/7 in a very boggy paddock! I have no choice but to present her to the farrier looking like a bog monster!
But, as it was, I wanted some quality time so I got her in early enough that her legs dried.

I WAS going to wash her feet too, but farrier got there and said they were fine!

But he's done her off the mud before. And he'll probably have to do it again. I don't rent a stable so I have no where to put her to dry out!
 
I'm sure your farrier appreciates you making an effort despite difficult conditions.

With insurance companies using every little excuse for getting out of settling claims perhaps more owners would do the same if they realised the farriers insurance would be void if something goes wrong and they haven't done their bit.
 
Excellent, as a wouldbe paying client feelings mutual. A farrier who doen't dress in the correct attire and wont put up with a bit of water on their jeans, sounds like a big girls blaaawse to me lol
 
Tend to agree with you there - 100%.
Does anyone know this Rotchana's farrier?
He might like to be told just how much this person does NOT appreciate him and seems to think he has SUCH an easy job.
 
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