JingleTingle
Well-Known Member
I am actually fuming that in my attempt to try my mare barefoot I have apparently been conned out of rather a lot of money and left with a brand new pair of hoof boots that are too big for my horse and of no use to me whatsoever.
I will try to keep this as brief as possible. I contacted an equine podiatrist that was advertised on an Irish barefoot site. She came and trimmed my horse and said she would measure her for boots and order them for me. I explained I only wanted fronts to begin with as I couldnt afford to buy the backs at the same time. She assured me that if they did not fit she would be able to take them back of me, she said she also ran a service to exchange boots as and when my horse would need a larger size.
She did dither a lot when she had trimmed and said that she was surprised how large my horse's feet were measuring and that it would be a size 9 in the Easyboot Trail. She was so unsure that she asked me to get the mare back in again before she left and measured her again. She still came up with the same size boot.,
Boots duly arrived in the post, too big IMO and even when I sent pictures with a measure on to someone far more experienced than me, they also came up with totally different measurements and thought a size 7 or 8, but definitely not a 9.
I have contacted the trimmer (if she actually IS a trimmer?) with the pictures and the measurements marked on the photos. I had already said I thought they were too big and she told me to try them on again but pull the velcro even tighter, well that didnt work!
So this is her latest response, can anyone please tell me if this is acceptable and how can I find out more about her qualifications etc? Obviously I am now doubting everything about her! Incidentally I didn't pay her trade prices, it was the full retail price so I am not sure what she is mentioning that for?
[B]Well like I said, ill call in on Monday on my way home from wicklow and see them. Only thing is u can try to sell them on because they won't take them back from me because its trade which is a pain. At the moment because of another client making me order the wrong size boots, I can't even afford to buy them back. I'm thinking it would be so much handier for people to buy them direct from the company who will then return them, or off another website.[/B]
I have replied that I am not happy with this at all, and if she doesnt take back the boots and refund my money, I will take her to the small claims court and name and shame her. Incidentally, the boots are spotless still, I put socks on the horse and stood her on old sheets to protect them whilst I tried them on her. So far she is ignoring me, any helpful suggestions please? Be gentle please, no fool like an old fool and all that!
I will try to keep this as brief as possible. I contacted an equine podiatrist that was advertised on an Irish barefoot site. She came and trimmed my horse and said she would measure her for boots and order them for me. I explained I only wanted fronts to begin with as I couldnt afford to buy the backs at the same time. She assured me that if they did not fit she would be able to take them back of me, she said she also ran a service to exchange boots as and when my horse would need a larger size.
She did dither a lot when she had trimmed and said that she was surprised how large my horse's feet were measuring and that it would be a size 9 in the Easyboot Trail. She was so unsure that she asked me to get the mare back in again before she left and measured her again. She still came up with the same size boot.,
Boots duly arrived in the post, too big IMO and even when I sent pictures with a measure on to someone far more experienced than me, they also came up with totally different measurements and thought a size 7 or 8, but definitely not a 9.
I have contacted the trimmer (if she actually IS a trimmer?) with the pictures and the measurements marked on the photos. I had already said I thought they were too big and she told me to try them on again but pull the velcro even tighter, well that didnt work!
So this is her latest response, can anyone please tell me if this is acceptable and how can I find out more about her qualifications etc? Obviously I am now doubting everything about her! Incidentally I didn't pay her trade prices, it was the full retail price so I am not sure what she is mentioning that for?
[B]Well like I said, ill call in on Monday on my way home from wicklow and see them. Only thing is u can try to sell them on because they won't take them back from me because its trade which is a pain. At the moment because of another client making me order the wrong size boots, I can't even afford to buy them back. I'm thinking it would be so much handier for people to buy them direct from the company who will then return them, or off another website.[/B]
I have replied that I am not happy with this at all, and if she doesnt take back the boots and refund my money, I will take her to the small claims court and name and shame her. Incidentally, the boots are spotless still, I put socks on the horse and stood her on old sheets to protect them whilst I tried them on her. So far she is ignoring me, any helpful suggestions please? Be gentle please, no fool like an old fool and all that!
), given that the horse is sound in her care and he was struggling. We will likely all just have a nice chat about feet 
? If the trimmer IS an EP she has studied for a long time and spent a lot of money doing it. If she's not then that's hardly the fault of barefoot trimmers who have studied hard and paid a lot. 
I am still hoping to try barefoot, but obviously now I will have to search again for a trimmer and get my boots elsewhere.
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