I think ive been ripped off - A how much?

Stacie_and_Jed

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I brought an Ifor 505 which i found on ebay and brought it home on Tuesday.

It was sold on ebay as having an aluminum floor with rubber mats. Me being as trusting as i am i didnt bother looking under the mats before i brought it home (stupid i know). I went out in it last night and when i got back i lifted the mats to sweep and found it had a wooden floor.
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I also discovered, where the hay net hangs on the right side, there is a soft spot of wood.

So how much would you pay for an Ifor trailer in fab condition everything working, with a wooden floor with a slight soft spot? I think i paid over the top but im not too sure how much ifor's go for. Oh and its 8 odd years old.
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Um the newer ones seem to be going for about £2500 with very little use so I guess no more than maybe £1200 but only because that floor needs attention and possibly replacement?

If it was fine otherwise probably about £1500-£1800 but the wooden floored ones are quite heavy aren't they? Don't really know as only been looking for IW510s with aluminium floors.
 
Can you not contact ebay and tell them advert was missleading as it was advertised with an aluminium floor and it infact has a wooden floor. Im sure this would class as false advertising!!
 
I'd get in touch with E-bay and see if there's anything you can do - the seller has misrepresented the trailer and had you known you probably wouldn't have paid what you did. Citizens advise may also be able to advise. It may also be worth contacting the seller as it may have been a genuine and ignorant mistake on their part. I would be fuming!!!
 
Sorry, not sure how much but whatever you paid it's not right and the item is not as described, you can be forgiven for not spotting it under the rubber mats when you picked it up if they said it was an aluminum floor in the advert.
If you are generally happy with the trailer then I'd get back in touch with the seller and have a chat with them about it and ask for some money off (alot if it's soft in places, it's not going to last half as long), if your not so keen on it I'd return it and get my money back.
Any problems register a dispute with ebay.
I bought a trailer off ebay (was going to pay cash on collection) on the basis of how it was described, travelled 200 miles, when we got there it was rubbish, lights didn't work either and they expected us to travel down the motorway in the fading light/dark without them
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. So anyway we came away without it registered a dispute on ebay and it was all cleared up from there.
It's sad you can't trust some people
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I paid £1200 for mine last year sounds similar to yours. But in general good condition including bodywork and wooden floor!
 
The one main problem is, it was sold out of auction, she told me if i gave her cash she would pull it out of the auction which is what happened. I was sooo desperate for an Ifor like this that i accepted.
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I signed a receipt saying sold as seen.
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She seemed so lovely too. She even told me she got offered more money for it and refused them as she wouldnt go back on her word with me.
 
I wouldn't expect to pay any more than 2K for an 8yo 505 with ali floor.
You should budget 400-500 to replace with new ali floor and therefore I would say max price for the trailer you bought as £1600.

Get onto the seller to discuss and say you will accept a £400 refund to account for the misrepresentation, if they refuse open a dispute with ebay
 
If you bought it off auction then ebay can't help you i don't think, maybe Citizens Advice? It still may be worth having a chat with her and if she says tuff then tell her you'll take it further, she still advertised it incorrectly.
 
Erm, I think you have got to accept it, especially if it was sold out of e-bay and also if you signed a receipt saying sold as seen.

I have replaced a floor in a trailer and it didn't cost more than £100 for the wood. I took advice from a horsebox place as to the stuff to buy and did all the work myself. I am not sure how much an ali floor would be but it may be worth investigating
 
tbh, i wouldn't buy an Ifor with a wooden floor but woul guesstimate value at about £1200-1400.

if i were you, i would take it to an Ifor dealer and get it replaced with an aluminium floor.

there is no comeback through eBay if you bought outside of the auction.
 
whilst there is no comeback through ebay i think i would be ringing the woman and complaining and saying that you are going to contact trading standards. hopefully she won't know her rights and might feel guilty and give you some money back (personally i would try and sound really upset and would exaggerate the nature of the soft spot and say i couldn't afford to get a new floor etc etc)
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The one main problem is, it was sold out of auction, she told me if i gave her cash she would pull it out of the auction which is what happened. I was sooo desperate for an Ifor like this that i accepted.
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I signed a receipt saying sold as seen.
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She seemed so lovely too. She even told me she got offered more money for it and refused them as she wouldnt go back on her word with me.

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I'm sorry to say it, but I don't think you have a leg to stand on then
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QR: How does this sound?

Sorry to have to email your business address but I am at work so am unable to call you.

With a little further inspection on the trailer I brought from you on Tuesday 25th of this month, I realised that it was a completely misleading add you put on eBay. The floor is not in fact aluminum like it was advertised but wooden and in quite a poor state too. There is a huge soft spot on the front right hand side under where hay nets hang so it means I will have to spend a fortune on a new floor to make it safe before I can travel my horse in it "again". I went out last night with him only to discover the floor when I arrived home. Anything could have happened whilst we were out.

The two tires on the left side are also extremely warn and very dangerous to tow with its surprising I didn’t have a blow out.

I don’t know allot about trailers hence I didn’t pick up on the faults when I came to look at it. You seemed like a very trusting lady so I thought nothing could be wrong. After doing some research i have found out value of Ifor's with wooden floors in excellent condition are around £1800 and ones which have soft spots £1200-£1500 depending on the work which needs doing. I feel terribly upset that I was lulled into a false sense of pretences when purchasing this trailer and even more upset of spending money out of my savings which was in fact not necessary.

Due to the amount I have to spend on the trailer to make it safe means I am having to with draw from the 3 Day Event in September which I have been so looking forward to all year.

I understand nothing can now be done as I have signed the receipt to say "sold as seen" but i just wanted to let you know how upset I am.

Lots of people out there may deserve to be ripped off but I certainly am not one of those people.
 
love it! you might not get anywhere but given that you don't have a legal leg to stand on its worth trying the guilt trip route!! please though chane allot to a lot- its an OCD of mine!
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please though chane allot to a lot- its an OCD of mine!
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Sorry do what to it?! hehe
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ha ha
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How much did you pay?

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£2000
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AHHH, this is making me cringe - I'm sorry to say this but you were a complete twit.
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It isn't likely that if you take legal action you will get your money back, I would personally send her an email (not necessarily the one you already wrote) but try and think of how the email might sound to someone else reading it, it doesn't always come across the way you intend. She will either give you your money or some of your money back or she won't - you can always send her the harsh email later on.
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ETA- didn't someone post on the 'does this forum scare anyone else' thread yesterday that we should be a little more trusting of the sellers on ebay (or something along those lines.) There is a reason why the HHOers are so wary of buying from people on ebay and this just proves if you don't atleast keep your guard up you can get completely ripped off. I am aware that does also count for selling in such places aswell, though.
 
Tyres are wear and tear and perfectly obvious on inspection if they need replacing - I don't think you have any comeback on seller on that one.

Personally I don't like your email, I would have it shorter and more to the point. Indicate that the trailer was misrepresented in the advert. Include a quote from local dealer to replace with ali floor and maybe start of asking for that amount to be covered by seller. I'd be prepared to negotiate splitting the difference.

You may find that the seller was originally sold the trailer as having an ali floor, never checked and might well not know it is in fact wooden.
 
IMO I think you need to go a bit more softly softly in the first instance if you want to get anywhere, if she does say tuff s**t then make her aware you will take it to trading standards, it's still not as advertised.
Don't put anything in about the tyres, that's purely down to you and if they are that bad then you were breaking the law by towing it with them in that state.
This is your version edited, it's probably rubbish but if at first you don't succeed then go for it!!

Sorry to have to email your business address but I am at work so am unable to call you.

With a little further inspection on the trailer I brought from you on Tuesday 25th of this month, I have fond the floor is not in fact aluminum as it was advertised but wooden and in quite a poor state too. There is a large soft spot on the front right hand side under where hay nets hang so it means a large amount of money will have to be spent on a new floor to make it safe before I can travel my horse in it.

You seem a very trusting lady so I’m sure you are not aware of the defaults. After doing some research i have found out value of Ifor's with wooden floors in excellent condition are around £1800 and ones which have soft spots £1200-£1500 depending on the work which needs doing. You can understand that I feel terribly upset that I have bought a trailer that was not as described.
I understand that I signed a receipt stating ‘sold as seen’ but you will understand that without taking the trailer apart I was not aware it had a rotten wooden floor and not an aluminum one as advertised.
Please contact me to advise how together we can resolve this by either offering a partial or full refund.
Kind regards

Best of luck i hope you get a good result
 
hmm, I would be concerned about how genuine the seller actually is and think you are unlikely to get any money back unless seller was really novicey and naive.

As genuine sellers (and people who like horses) When we sold our old richardson we wanted whoever bought it to be aware of all its defects as the floor at the time wasn't fab and probably needed checking as it had got damp in one corner. I was relieved that the purchasers had a useful husband who immediately spotted all the faults and said they were easily rectified and stuff he could do.
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it's buyer beware and even on misrepresentation it's unlikely you have a leg to stand on. Sorry this happened to you, it is frustrating. But I would have at least lifted the mats, and if the tyres are in that state I wouldn’t have travelled a horse in it. Good luck, but I guess trailers and like horses – I went to a dealer for my first trailer as I had no clue what to look for. So if something did go wrong at least I'd have a come back.
 
Can you do some [****] feedback?

Do a really short e-mail (some of the syntax and vocabulary in all the ones I have read are tortured) which is totally to the point but I'm thinking you can only try your luck with citizen's advice and see if the trailer is not suitable for purpose.

It makes me sick when people are dishonest and put others at risk. As you say, your horse could well have been injured by the trailer floor or tyres not holding up.

Assess the 'damage' repair costs and sort them.
 
i think you need to send a very nice email first saying that you're really sorry but you've only just discovered that it doesn't have an alu floor as described, and this is a deal-breaker for you, so will she please refund in full if you return. she will know that you didn't check it at the time.
tbh though if she's not nice about it (and she might well be, if she was genuine about someone else being interested in it) you don't have a leg to stand on if you paid cash and signed as 'sold as seen'.
i'd give the softly-softly approach a go first though, don't despair!
 
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didn't someone post on the 'does this forum scare anyone else' thread yesterday that we should be a little more trusting of the sellers on ebay (or something along those lines.) There is a reason why the HHOers are so wary of buying from people on ebay and this just proves if you don't atleast keep your guard up you can get completely ripped off. I am aware that does also count for selling in such places aswell, though.

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What I said yesterday was that we are always ready to believe the worst of people and in most instances, the stories on here where people have been advocating calling the police etc have been misunderstandings that have turned out well or cases of people being suspicious for no reason.

I'm not saying we shouldn't check things out when we're buying things or not have contracts in place for loans etc. What I meant is that in situtations like this we should try to resolve things amicably before automatically assuming that everybody is out to get us and go charging in threatening legal action etc. It's possible that this person really thought that it had an aluminium floor - the OP didn't check so is it not possible that she never has either?

I would go with Kerilli's suggested e-mail about it not being what was advertised, and could she offer a refund. You might find that she's mortified by it and give you your money back straight away. She may not, but it's worth a try before you panic about her being a con artist and waste time and money looking for another solution.
 
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