TheFarrier
Well-Known Member
As a professional i wish to defend my profession and my passion. Shoeing horses.
I know that some of you have ended up with very bad experiences. There was one on here where to ownder had emloyed someone who was not registered... things went badly and she was upset. Fair enough but you as the owner have access to all the information you need to employ a farrier legally and you are held up by the FRC as accountable as the farrier who practiced illegally. sorry about that
The major issue i wish to defend is this one, lateness. Now i understand that there are farriers who are late/dont ring/dont even show up/dont ans the phone etc. I am not one of them (although i wish when people ring they could practice common curtesy and leave a message. i am a busy man and no message no call back)
I have never ever been more than ONE HOUR late. tops. and i always (and i do mean always) let my clients know if there is any change! ALWAYS (my wife makes sure of this isnt she great!)
here is a list of reasons that a farrier could be late: (now i dont wish to offend anyone by this post at all. But enough. I know you may have had a bad experience but the stuff i have had to put up with (and everything below is minor and i wont go into the major stuff because it is not professional and i am) is caused by clients and their disregard for me, my safety and the fact that i am just trying to run a business. I keep these clients because i have to make a living. that is an asside though
*a client is late
*a client does not have their horse caught and waiting
*a client takes their time about catching said horse/paying/booking in etc
*a client askes me to do extra horses (which we sometimes have to do as we are only human and do want to keep all of our clients happy!)
* the horse i have to work on is muddy so i have to take the time to clean and dry the legs, have you ever tried to work with slippery mud and hot metal? its dangerous
* the horse has bad feet and i needed to take more time to do a great job, not a good job a great job
*the client cant control their horse -this can make the work twice as long and twice as hard
*the horse is not well behaved and i take longer because it wont let me do the work i need to and see above about clients not being able to control their horses.
*i have been injured and have had to stop and address my injuries before continuing
*cleint forgets appointment so this takes time ringing them etc etc to find all this out and then move on, next client cannot be early so often have to wait.
*i am working on a young or nervous horse and this often dictates the pace of working and can set me back
and then silly reasons like
*a client offers me tea or coffee very kindly but only gives it to me right at the end when i need to leave, being polite i have to either take five extra minutes (which can add up) or burn my tongue
*the client has no shelter for me to work under (in bad weather this can really slow a guy down)
*traffic - honestly this is unavoidable
*having to stop quickly for diesel - again unaviodable. i cant dictate when i need to stop and unfortunately this can happen when you are already running behind.
I am posting this off the back of a comment i have seen that makes me rather upset. I hope this helps people understand that most of us dont do it for fun.
Any of you could make or break our careers with ease just by word of mouth and thats a hard thing to combat when a lot of the bad mouthing that can happen is just ignorance (and by this i mean lack of information)
I know that some of you have ended up with very bad experiences. There was one on here where to ownder had emloyed someone who was not registered... things went badly and she was upset. Fair enough but you as the owner have access to all the information you need to employ a farrier legally and you are held up by the FRC as accountable as the farrier who practiced illegally. sorry about that
The major issue i wish to defend is this one, lateness. Now i understand that there are farriers who are late/dont ring/dont even show up/dont ans the phone etc. I am not one of them (although i wish when people ring they could practice common curtesy and leave a message. i am a busy man and no message no call back)
I have never ever been more than ONE HOUR late. tops. and i always (and i do mean always) let my clients know if there is any change! ALWAYS (my wife makes sure of this isnt she great!)
here is a list of reasons that a farrier could be late: (now i dont wish to offend anyone by this post at all. But enough. I know you may have had a bad experience but the stuff i have had to put up with (and everything below is minor and i wont go into the major stuff because it is not professional and i am) is caused by clients and their disregard for me, my safety and the fact that i am just trying to run a business. I keep these clients because i have to make a living. that is an asside though
*a client is late
*a client does not have their horse caught and waiting
*a client takes their time about catching said horse/paying/booking in etc
*a client askes me to do extra horses (which we sometimes have to do as we are only human and do want to keep all of our clients happy!)
* the horse i have to work on is muddy so i have to take the time to clean and dry the legs, have you ever tried to work with slippery mud and hot metal? its dangerous
* the horse has bad feet and i needed to take more time to do a great job, not a good job a great job
*the client cant control their horse -this can make the work twice as long and twice as hard
*the horse is not well behaved and i take longer because it wont let me do the work i need to and see above about clients not being able to control their horses.
*i have been injured and have had to stop and address my injuries before continuing
*cleint forgets appointment so this takes time ringing them etc etc to find all this out and then move on, next client cannot be early so often have to wait.
*i am working on a young or nervous horse and this often dictates the pace of working and can set me back
and then silly reasons like
*a client offers me tea or coffee very kindly but only gives it to me right at the end when i need to leave, being polite i have to either take five extra minutes (which can add up) or burn my tongue
*the client has no shelter for me to work under (in bad weather this can really slow a guy down)
*traffic - honestly this is unavoidable
*having to stop quickly for diesel - again unaviodable. i cant dictate when i need to stop and unfortunately this can happen when you are already running behind.
I am posting this off the back of a comment i have seen that makes me rather upset. I hope this helps people understand that most of us dont do it for fun.
Any of you could make or break our careers with ease just by word of mouth and thats a hard thing to combat when a lot of the bad mouthing that can happen is just ignorance (and by this i mean lack of information)