Insurance Comapny HELP

gemgreen

Active Member
Joined
14 April 2005
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41
Location
West Yorkshire
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here goes.......i'm really really stuck at what to do here!! I recently bought a horse had him 5 stage vetted & Xrays taken, the certificate noted a slight difference in size of his front feet but the xrays came back fine (according to the vet who vetted & Xrayed him) When coming to insure him the insurance company asked to see the Xrays which i sent and they have told me he has a broken back pastern axis and as such will not insure his front feet - this can be reviewed after a number of corrective shoeing & further Xrays.
I have contacted the vet who did the stage & xrays and he has spoken with his senior colleagues who do not agree with the insurance company, he has also called the insurance company to disagree with their suggestion The farrier has been twice & he didn't think that any work needed to be done on the feet either.... i have now received a letter from the vet (carried out the vetting & xrays) who has advised me that any corrective work would / could be detrimental to the horse and should not be carried out.....
I'm getting no where and now I'm more worried about what could happen if we start to mess with the natural balance of his feet...(aren't feet always slightly different sizes!?) Any advise would be greatly received - I'm so fed up & stuck as where to go.... Insurance don't seem to want to budge.. and the people who have seen the horse are adamant that they are right!!
Any suggestions!?
 
i've just sent it off to the insurance company and waiting for a reply. if it is the insurance company messing me about i'm going to put in a complaint - this has been going on for 2 months and i'm really annoyed with them! if the letter doesn't work i'm not sure what to do!!
 
Which company are you with as it might give someone a nudge to answer this better if they've had same problems. It sounds as if they have a hidden agenda of some sort if your farrier and vet can't find anything wrong from the same x-rays.

You're very right about foot balance and altering it. A friend got selected for GB training and the GB vet and farrier both wanted her farrier to do some corrective work for virtually the same thing; he refused on the grounds that the horse had worked and hunted for 8 years of its life with absolutely no issues at all, to alter the balance would cause problems and lameness (he should know, National Champion a few times plus used for remedial work by many vets from all parts of the country so does know what he's talking about) sadly, the parents who didn't want to ruffle feathers agreed for the corrections, own farrier said he wouldn't do it, it was wrong, new farrier did as he was told and horse didn't compete again for over a year; only got back sound when normal service was resumed. Moral of the story is you can't change the natural axis of the pastern/foot/fetlock without an awful lot of grief as the horse has been used to that way of going since it was born; to make sudden alterations is just asking for trouble and even gentle alterations can cause problems as it is so un-natural for the horse.
 
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