Is this unprofessional?

PolarSkye

PolarSkye

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At a previous yard, there were a couple of liveries who worked for a well-known, local vet - one was practice manager (she isn't any more) and the other works in the accounts payable department (still there). Despite being registered with another vet practice, my horse ended up on their books b/c the YM used this vet practice to do worm counts. I subsequently left the yard and some very unpleasant things have occurred since which have made me pretty much cut off contact with the person who was in the AP department at the vet . . . without going into too much detail, she used her position in the veterinary practice to some first class poo stirring in an already very contentious and emotional situation - she stepped well over the line and caused some people I am very fond of real pain and hurt.

When my horse got caught up in some barbed wire a little while ago, a vet from this practice happened to be coming to the yard, so (knowing my boy was on their books and saving myself some of the callout charge) I rang the practice and asked if the vet could also see K . . . which he duly did.

I was surprised to receive an e-mail from the aforementioned woman attaching a soft copy of the invoice along with a personal little note attached. Perhaps I'm being grumpy, but I found it unprofessional. I think she was trying to be nice, but my horse's health and well-being is none of her business . . . her only business is to collect monies owed. To draw a parallel, another fellow livery/friend happened to work as a medical receptionist at my GP's practice and proactively reassured me that if I rang to talk to my doctor, I could ask for someone else so as to avoid embarrassment, etc.

Am I just being overly private/grumpy?

P
 
If she is using her position in an unprofessional way, you can contact the senior partner or practise manager and complain.

I had a situation where the pm overstepped the mark and lost me a sale, she had a written warning but if I had wanted it could have gone further, at the time it was too late as the damage was done and there was no point in getting someone sacked just to make me feel better, she did get let go not much later as she was not the most discrete.
 
It does sound a bit unprofessional, but if the note was a 'nice' on as opposed to a negative one I would just ignore it, life is too short to get wound up about that sort of thing. However as the previous poster said - you could always contact the practice manager and air your concerns...
 
Oh I wasn't miffed enough to moan to the new PM, I just wondered whether I was being overly sensitive about feeling "icky" about this? If she hadn't already majorly overstepped the mark and upset and offended and really hurt a bunch of other people, it probably wouldn't have bothered me quite so much . . . but then again . . . hmmmm.

As an added wrinkle, I know she would love to bring her horse to our yard to take advantage of our fantastic hacking and she has already managed to alienate the other two liveries who know her/would have hacked with her, so there's a small part of me wondering (knowing what she's been up to in the recent past) if she isn't trying to get on my "good side" for her own ends.

We have neither spoken nor seen each other since I left that yard a year ago.

P

P.S. I have just read this back and realize it all sounds rather childish . . . ho hum . . . wanders off to look at my passport to remind myself how old I really am ;)
 
Im a little confused, so the lady wrote a note on a invoice, however has upset people in the past and seems to want to get on your good side to get onto your yard??

If its your yard take it as a compliment that she wants to be on there, though take slight enjoyment that you dont have to let her join you and not let her get what she wants as karma for hurting others in the past and the note, if a nice note, take as a small and kindly gesture - perhaps she's changed.


If its a nasty note then go to the PM - that's stepping way over the lines of professionalism.

Don't worry you arent being childish - just take it with a pinch of salt :)
 
what email address is it from her work? If your not happy complain. If its from her work address an email is as good as a letter from that business.
 
I dont think its unprofessional as she knows you and tagged on a private note with the invoice, just asking how you and ned were, more inappropriate .
Just dont take her up on the contact and ignore her if you dont want to pick up the threads of the relationship .If it continues because she now knows you email address then it is both unprofessional and inappropriate.
 
PolarSkye said:
P.S. I have just read this back and realize it all sounds rather childish . . . ho hum . . . wanders off to look at my passport to remind myself how old I really am ;)
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Love it when people can admit it when they're being a bit oversensitive - it shows you have a good sense of humour and are just a human!:)

Perhaps it was her way of trying to mend some bridges? Doesn't mean you have to, it was just a though...
 
Just checking - does she work in accounts payable or accounts receivable?
If accounts receivable then I can understand.
If accounts payable (ie responsible for paying the vets suppliers, NOT collecting from customers) then what is she doing snooping through customers invoices?
 
I understand why your would be suspicious but I would not think it inappropriate if it was a note with a general friendly enquirey. As I work in accounts receivable, it makes my job easier and better to have a friendly raport(sp) with clients. I would stick a note on with statements or whatever saying something like 'hope you enjoyed your hols'. If it bothers you, just ignore it and if she wrote the note from a professional point of view, she wont follow it up.
 
whilst her conduct regarding the poo stirring is unprofessional i'm sure your feeling about the rest of it are purely because she has annoyed you in the past;) it happens and it's human nature:D there is someone i don't trust as far as i can spit because she double crossed and was a complete cow to a friend of mine but i remain polite to keep the peace, but every time she talks to me and acts nice i feel she's only trying to draw me into her gossiping:o she's possibly not but i can't help the way i feel;)
 
Ibblebibble said:
whilst her conduct regarding the poo stirring is unprofessional i'm sure your feeling about the rest of it are purely because she has annoyed you in the past;) it happens and it's human nature:D there is someone i don't trust as far as i can spit because she double crossed and was a complete cow to a friend of mine but i remain polite to keep the peace, but every time she talks to me and acts nice i feel she's only trying to draw me into her gossiping:o she's possibly not but i can't help the way i feel;)
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If you feel like that she's best avoided
 
An email from the company is an asset owned by the company even with a disclaimer on the bottom, so if your not happy with it take it up with her employer. Many people don't know that what is said on email sent from a company address can have serious consequences for the sender.
 
I think it is. It turns out I owed my vet for vacs that I thought the girl who had horse at the time had paid.
My sisters boyfriends sister is a receptionist there and so she could have easily told them that, or to me there was this bill, but for her to say that in a non work capacity is unprofessional
 
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