Jeep Cherokee 2002-2007 (also posted in Club House)

Moomin14 said:
As expected, my Jeep had its tow bar replaced today. The Jeep dealer offered the waiver completely ignoring the fact that it invalidates my insurance (which I pointed out several times), and are continuing to say that Jeep are going to do nothing about it. I asked about moving the fuel tank as per Jeep forum, but of course they were unable to comment about anything!!
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:( sad times
 
rose1081 said:
The other thought I had, is what will "we buy any car" or whatever they are called pay!?
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I checked last week on a 54 plate Cherokee and was offered online 2k in good condition with no damage. But I paid 2.5k last year for a new transmission, just had a service and new tyres. Before this cars the same plate were selling for in excess of 4k
 
I have tried writing to watchdog and spoken to trading standards. The car is useless once fix is done. This is appalling, however because it is over the six years for consumer law. Despite Chrysler knowing about this issue years before. There is nothing we can do. I spoke to a solicitor who said, you could argue that case, that they waited until the last car was out of that six years, before issuing the recall. However, this would cost more, even if you won, than you would get back.
 
Going to send mine into the scrapper and get a £500 banger.....my only chance at having a nice car is gone, going to bin my trailer too as no use doing that up and having nothing to tow it with is a waste of time. Gutted.....but then I am such a useless saddo I should have known nothing ever goes right for me.
 
maisie06 said:
Going to send mine into the scrapper and get a £500 banger.....my only chance at having a nice car is gone, going to bin my trailer too as no use doing that up and having nothing to tow it with is a waste of time. Gutted.....but then I am such a useless saddo I should have known nothing ever goes right for me.
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I really hope someone from Jeep or vosa or a tow bar company reads this thread and does something useful.
I'd hang in there a bit longer. We might even get a bit of snow this year and the Jeep would be useful for a bit longer?
 
I tried offering it as a PX to 2 dealers - niether would touch it with a bargepole as they cannot shift them now, this is a low milage, full dealer history car in lovely condition.....I'm hoping it gets stolen.....
 
Would be interesting if someone was to ask about part ex at a Jeep dealer. See what they come up with as a value. "Well we can only offer you this much because we made a b##ls up of the recall"
 
Oh dear, this is getting really depressing, but thanks SO much for sharing all your information people.

My Jeep sounds similar to yours Maisie06, low mileage, fsh, top spec etc - also looking at loosing a lot of money, of which we have none what so ever to spare! I've only had it 3 months!!
 
Although I had cancelled my appointment, the local jeep dealer rang this morning saying that they were coming to pick up my Jeep. My wife told them that the appointment was cancelled (and that we were using the vehicle), but they seemed very determined to make another appointment. It is curious why they did not cancel it, because we went in person to talk to them, although I did not get the feeling that she would cancel the appointment. I am holding out, reading this forum (and many thanks to the contributors) there does appear to be slight glimmers of hope.
 
malcbw said:
Although I had cancelled my appointment, the local jeep dealer rang this morning saying that they were coming to pick up my Jeep. My wife told them that the appointment was cancelled (and that we were using the vehicle), but they seemed very determined to make another appointment. It is curious why they did not cancel it, because we went in person to talk to them, although I did not get the feeling that she would cancel the appointment. I am holding out, reading this forum (and many thanks to the contributors) there does appear to be slight glimmers of hope.
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That's awful,do they think they can force this recall or do you think it was a genuine mistake?
We cancelled the appointment we made at one dealership and went to another with no problem. I wonder if everyone is cancelling as word gets around of the daft solution to this recall.
 
It could have been a genuine mistake, but you know when some says "yes I do that", with that certain tone, without taking enough details and you get the feeling that nothing is going to happen?
It was like that, I was so unconvinced by the cancellation that I expected them on the doorstep this morning.
 
I wouldn't let them on the drive!! I hope this farce gets sorted. My husband has been making noises about upgrading his Jaguar for a newer model, I'm almost tempted to say to him to get a few hundred for the Cherokee and keep his old X-Type and pop a towbar on that.....would be legal towing for towing one and would just downrate the trailer weight.....
 
When you say you made another appointment with no problem do you mean you got to keep your towbar?

Has anyone here managed to get theirs to pass?
 
rose1081 said:
When you say you made another appointment with no problem do you mean you got to keep your towbar?

Has anyone here managed to get theirs to pass?
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Yes we did get to keep our towbar, we have a Mopar fitted and it passed.
We cancelled the appointment at the first dealer because after a few questions it seemed unlikely that they were going to pass anything. Plus they mentioned the waiver which was making us see red at the time, well, still does really.
 
I am thrilled for you cobgoblin, can I be cheeky and ask you which dealer you used and whether you know the distance from towbar to fuel tank. Also where did you get your Mopar towbar from.
 
Clannad48 said:
I am thrilled for you cobgoblin, can I be cheeky and ask you which dealer you used and whether you know the distance from towbar to fuel tank. Also where did you get your Mopar towbar from.
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The dealer was Ashford, kent. They said all Mopars had passed, but I know they failed some other towbars.
We had the Mopar fitted by Jeep when we first bought the vehicle ( it's a 2005 2.8 crd) so not much help I'm afraid.
They didn't bother to check the clearance as it was a Mopar but I make it 43mm.
 
Sitting tight too. Mine's on a SORN and my local dealer said they don't need to see it until I put it back on the road...I'm not in a huge rush to do that so long as the insurance will renew in April.
 
malcbw said:
I still would be very surprised this to fail a standard MOT though
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I would be very surprised too. The MOT is based on standard safety and road worthiness factors, I wouldnt have thought that would include checking for the modification. A huge number of the MOT centres will not have Jeep trained technicians so probably won't be aware of the recall and proposed fix.
 
Did own a Grand Cherokee limited edition and it was the worse car I've ever owned, I could never have towed with it and the computer onboard kept going wrong and don't ever mention the heating that went wrong, some flap that would have cost hundreds to fix. Gone back to my trusty Land rover.
 
Echo Bravo said:
Did own a Grand Cherokee limited edition and it was the worse car I've ever owned, I could never have towed with it and the computer onboard kept going wrong and don't ever mention the heating that went wrong, some flap that would have cost hundreds to fix. Gone back to my trusty Land rover.
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I had the world's WORST Isuzu Trooper - total shed and money pit, always going wrong....electrics as dodgy as hell, nightmare car. I want a Ford Ranger.....
 
Puddleduck said:
I would be very surprised too. The MOT is based on standard safety and road worthiness factors, I wouldnt have thought that would include checking for the modification. A huge number of the MOT centres will not have Jeep trained technicians so probably won't be aware of the recall and proposed fix.
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I agree, can't see how this would fail the MOT. I still come across jeep owners who know nothing about the recall and they bought their jeep from dealers.

My garage said they were concentrating on the jeeps without towbars and that they would be back in touch, so I am holding tight.

I have posted a couple of posts on the jeeps LinkedIn page, and the response is to ring customer services. Not checked twitter - perhaps that could be next
 
I've been tracking their Twitter site on a daily basis and have tweeted them a few times.
All I've had by way of response is the request to call customer services who were unable to give me any update but did say that the issue was being looked at internally.
 
I'm planning to sit tight for a little while, but soon I will have no choice but to find something else. What I will do when my horse next needs to go to the vets osteopath clinic, I don't know. She is unrideable without regular treatments and I would rather avoid hiring transport for numerous reasons, not least the added expense when I supposedly have my own!!

I'm hopeful someone may come up with a tow bar solution, but in the meantime I'm planning to keep bugging customer services, send letters of complaint etc etc. I have to say, after all this I will never have anything to do with Jeep again, and if/when we're in a better situation financially I will be looking to swap to a different vehicle whatever. I really feel sick about the whole thing at the moment.
 
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