Jeep Cherokee 2002-2007 (also posted in Club House)

Lottie Lou said:
Amazing that Jeep have kept this so quiet in the UK.... now they've met me ��
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Lottie Lou we have been bombarding Jeep as a group for weeks via email, customer services, Facebook and Twitter.
A good number of letters and emails have been sent to watchdog and media but no one is listening or sems interested.
All we can do is keep trying
 
I accordingly rang the AA's legal helpline and was put through to a very helpful gentleman at their solicitors Lyons Davidson in Bristol. He informed my that* as I purchased the vehicle more than six years ago I am not protected by the Sale of goods Act. However he referred me to Section l4b) of the Latent Damages Act
1986 and advised that I might be entitled to make a claim for compensation. This is from someone else I'm in touch with who bought the Jeep new from Jeep and they fitted the tow bar to tow a trailer...he's in the same boat as us....I wish I had never bought that jeep now, but I'm not giving up....like you say we should be in force...we need numbers of people affected ��
 
Mmm....I pass their head office in Slough....I'm going to pay them a personal visit first, then I will let rip with a Solicitors letter..����
 
Lottie Lou - I have also spoken to solicitors via the AA - as this is considered a 'safety issue' the chance of compensation is small, especially if the vehicle was purchased before the problem of fire risk was known. I should have a response to my letter to Fiat next week and will let everyone know what they say.

There are over 33,000 cars affected, however the number that are used for towing is not known as yet. Any decent solicitor will tell you that you have to give Fiat the opportunity to 'assess the situation and look into other options'.
 
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We need to keep going on this until the last moment, them when our vehicles are rendered useless we take them to Jeep HQ and blockade their head office....I will NEVER buy anything from this company again and my plan is to px or scrap the car next year when the MOT and insurance run out.
 
Puddleduck said:
I got a quote today for scrapping mine £233. Looks like the second hand trade value isn't tue only thing that's dropped with this recall
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Doesn't even cover the cost of what the towbar was......Well, I one way I'm lucky I din't spend lots of cash, BUT it is cash that I now don't have to replace the tow car...I will get the £200 is scrap and hopefully pull in a couple of grand for the trailer and I will buy a normal car....I have had it with 4x4's and as for Jeep - I won't ever buy anything made by them again...
 
I will never ever buy any vehicle from Chrysler, Fiat or Jeep... It sucks, the recall in the USA was issued June 2013, bought my Jeep july 2014, recall letter October 2014, I can't afford to scrap it, + £350 for a tow bar...makes me so angry.
 
Any Response from them?
(I'm sure that you would have said if the had responded)

Clannad48 said:
OK so had a response to my letter, all of three lines: the main piece of information is as follows:

'We will endeavour to provide a further update on this matter and answers to your questions by week commencing Monday 8th December.'

I await their further response.
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Having read this thread, I can assure Jeep/Chrysler/Fiat that unless they sort this issue pronto, I will never, ever be visiting a dealer of theirs to replace either of our two 4x4s.

Keep up the fight guys!
 
OH phoned Fiat head office in Slough today. He was actually phoning to ask if we could have some sort of documentation to say that our Jeep had passed the recall, but that aside,he had a chat with them.It would seem that they have had rather a lot of calls, some of them quite abusive ( surprise, surprise!) but they are waiting to hear from Fiat Italy about a solution . Let's hope they get their fingers out!
 
malcbw - in my best John McEnroe voice - 'you cannot be serious'.

Was I surprised not to have a response in the post this morning - NO
Do I expect to have a letter in the post tomorrow - NO
Am I holding my breath for a response - NO
Do I think I will get what I want - HELL NO
Do I think I will be given platitudes and told to go forth and multiply - HELL YES

However - I am 'taking the high road' (as advised by solicitor) giving them the time to sort it out and if not then well........ lets just say "Pol erit ledo magnus tempus fan"
 
cobgoblin said:
OH phoned Fiat head office in Slough today. He was actually phoning to ask if we could have some sort of documentation to say that our Jeep had passed the recall, but that aside,he had a chat with them.It would seem that they have had rather a lot of calls, some of them quite abusive ( surprise, surprise!) but they are waiting to hear from Fiat Italy about a solution . Let's hope they get their fingers out!
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So how did it pass the recall - tell, tell
 
yeeharider said:
Mine too, passed as has a jeep fitted mopar tow bar, they still wanted me to sign the waiver though, not sure why.
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You didn't sign it did you? No reason to wave a waiver about if it passed.
No-one tried to get us to sign a waiver, or perhaps they were worried about where I'd stick it!
 
Had a reply from Jeep to a letter I sent recorded delivery to customer services. They are just stating that I must get the recall done and have my tow bar removed. They state that they are not offering any compensation. I mentioned the sale of goods act and they have ignored this. Rubbish service and a very cold letter.
 
Mollyflicka said:
Had a reply from Jeep to a letter I sent recorded delivery to customer services. They are just stating that I must get the recall done and have my tow bar removed. They state that they are not offering any compensation. I mentioned the sale of goods act and they have ignored this. Rubbish service and a very cold letter.
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So there we go - we are stuffed, this has made my mind up - it's going in the new year, real shame as I love the car but no point in keeping it now. I would have been better off buying a Ford Mondeo.
 
Spoke to Customer Services again, and no change to the recall. The only thing they did confirm was that there was no suitable towbar on the UK market to be given as a replacement
 
As I have said this has made my mind up to get rid of the vehicle...it has been a great car, but I cannot justify keeping it if I can't tow with it. I have lost in the region of 3.5k as no dealer will touch it as a part ex, so I am in the situation - WHICH IS NOT MY FAULT - where I have to decide whether to scrap the car and get £250 and sell the trailer so I can buy another towing car and hopefully pick up a cheapie trailer - god what a mess, To say I FURIOUS is not even close....Jeep are nothing but a bunch of cowboys I will NEVER buy a Jeep/Chrysler or a Fiat ever ever again.....BARSTEWARDS....
 
I totally agree, why should we all lose money...it's not fair, I will not go quietly. I only bought mine in July for £4k, added the tow bar for £350, now I have nothing to tow with...but I'm going to make sure everyone knows that any Jeep between 2004 - 2007 can't tow. I'm ringing round the second hand garages....asking them if the jeeps they're selling with Tow bars have passed the recall....it cheers me up, and I'm enjoying the entertainment value....as long as I'm breathing I will NEVER touch Chrysler, Fiat or Jeep....and that includes my hearse ������
 
What are the dealers saying Lou?? I have tried to PX and the most I get offered is £750. When I rang up pretending to be interested in buying one I was told all work had been done by one dealer and another didn't have a clue what I was talking about...
 
Most dealers I've spoken to have no idea...and some thought I was a crazy mad woman...I went on to motors.co.uk, typed in jeep Cherokee 2004-2007 looked for ones with Towbars and phoned the garage asking if the tow bars had passed the recall....98% of the dealers had no idea, the odd 2% tried to lie ��. I pass the Chrysler head office in Slough every day... I think we should all drive our jeeps there and block their HQ...until they agree to do something ��
 
Lottie Lou said:
Most dealers I've spoken to have no idea...and some thought I was a crazy mad woman...I went on to motors.co.uk, typed in jeep Cherokee 2004-2007 looked for ones with Towbars and phoned the garage asking if the tow bars had passed the recall....98% of the dealers had no idea, the odd 2% tried to lie ��. I pass the Chrysler head office in Slough every day... I think we should all drive our jeeps there and block their HQ...until they agree to do something ��
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I think so too.....have you joined the facebook group yet? https://www.facebook.com/cherokeerecall And did you join in the word game on jeep uk facebook page? they wern't too happy about that!! I got blocked, yet they didn't have the guts to have a discussion with us....
 
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