Absolutely agree. This is utterly, utterly appalling. I can't understand how you could just "forget" an animal in your care. I know it's not the same but I used to work as an SJ groom and I had an unfailing memory for which horses were in my care, who was in what field with who, who had been brought in/ was still to come in. I just don't understand this.An absolute disgrace. How can you forget a dog in a vehicle, especially on a hot day, when animal welfare should be second nature when you run a kennels. Poor Luna and her owners.
I'm usually one to err on the side that people can make mistakes and shouldn't have their lives ruined over it kinds thing. But honestly in this case I'd sue the @rse off them for negligence and do my best to make sure no dog was put at risk in the kennels' care again.
Things like this is why I'm absolutely terrified to hand my animals over to anybody to look after... even though statistically it would be so, so unlikely for anything to go wrong. I'm not sure I could cope with the level of hatred and resentment I would feel towards the person responsible ? An actual accident would be different, but the sheer incompetence and utter lack of care of "forgetting" the poor little thing in the van?
Bloody awful.