Lesson cut short

@Kirstineridesagain yikes! That;s appalling. But tbhI think you are well out of it, despite your daughter's disappointment. Why would you subject her to that level of toxic behaviour again? For the sake of our sanity, sometimes we need to recognise that someone/somewhere is Very Bad News and walk away.

In the past I have stuck with a trainer like that who was also my YO. she was AWFUL! Got the hump if you ever had a lesson anywhere else - even in a different discipline or somewhere like a XC clinic which she could not offer. She'd insist I put in a strong bit I hated, and have a go at me if I changed it back after the lesson. She'd be hostile/rude about other trainers/riders/horses. Urgh she was horrid.

I was a muppet to stay for so long, but I lacked the confidence to trust my own judgement and ditch her. Though in the end I did, and what a relief it was to get away. I did have to leave the yard too, after stopping lessons, or the grief I got would have been unbearable. But it was 100% worth it. I stayed polite, but she also blocked me on social media and blanks me at competitions.

I have become a much better advcocate for myself and my horses since then.

Sometimes a complaint gives you very good information about the level of professionalism a person does -or doesn't - have. So even if the complaint triggers a negative reaction - well that's useful to know too. There are good, kind, competent, horse centred, supportive and professional people out there. We don't need to waste our time and money on people who aren't. I have become so much more choosy about the people I want around me and my horses.
 
I think this is a good way to approach it. I’d perhaps contact her sooner rather than later as she might well have forgotten what happened by the time of your next lesson.


I’ve had awful lessons eg one noteworthy one where the (BHSI) instructor spent the last 20 minutes of my lesson chatting to his next clients who had turned up early and ignoring me. At end of the lesson he told me to get rid of the horse and go back to RS. I was so angry I could barely speak - I sacked him. (Having previously taught me for a couple of years doing BE90s comfortably on a previous horse!). Sorry not relevant to the OP , just a rant!
I think if complaining is likely to backfire you are best off ditching them.
That is awful, I don't know what it is with the horse industry that people think they can treat clients with absolute distain and that is OK, last week I got messed around badly with a horse transport company, and this week one of my friends finally got her money back from a saddle fitter who sold her a saddle that obviously did not fit the horse, she was at the stage of filling out a paperwork for the small claims court.
Not meaning to hi jack the thread sorry, but I get so angry!
 
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