FantaCob
New User
Good morning. I have a set of the above clippers bought in March 2019 for just under £350 new. They have been used six times in total. I put them on to charge on Saturday and the light on the plug stays orange, which according to the plug is standby.
They were left on charge for 14 hours and the light firmly stayed orange. They are not charging.
I emailed Lister who asked what battery I have. It’s the old style battery. They then said I need to charge and discharge the battery three times. If that doesn’t work buy a new one. I don’t believe they actually read the email.
However, I cannot charge and discharge a battery when it won’t charge in the first place. Nor do I want to have to buy a new battery for £192 which is their cost. I may as well just buy new clippers that are not Lister!
There is very little information in the provided booklet or on the website in troubleshooting the batteries. A friend suggested I post here as you are all fonts of great knowledge and may have come across this issue before.
So does anyone know why the light on the plug is orange please and is there a way to fix it? Thank you.
They were left on charge for 14 hours and the light firmly stayed orange. They are not charging.
I emailed Lister who asked what battery I have. It’s the old style battery. They then said I need to charge and discharge the battery three times. If that doesn’t work buy a new one. I don’t believe they actually read the email.
However, I cannot charge and discharge a battery when it won’t charge in the first place. Nor do I want to have to buy a new battery for £192 which is their cost. I may as well just buy new clippers that are not Lister!
There is very little information in the provided booklet or on the website in troubleshooting the batteries. A friend suggested I post here as you are all fonts of great knowledge and may have come across this issue before.
So does anyone know why the light on the plug is orange please and is there a way to fix it? Thank you.