When i got my TB, she was my first youngster, my first TB and my first proper horse. My mare hated the farrier, hated loading and would rear when being led and was generally a right pain, I was at my witts end. I found Lynn on the Internet and called her, she was so nice and chatted with me about my horse for ages. She invited me to her yard to meet her horses and train with them using natural horsemanship techniques.
I only needed to go once, in that one lesson she helped me to see things from my horses perspective, she taught me a few little tricks to use. Just after meeting her once and talking to her twice on the phone myself and my beautiful but sensitive and intelligent mare never looked back.
I still use her advice and if I ever had problems I would def call her again.