Not a big fan of him and another staff member there. However I was impressed by one of their saddlers recently, i *think* her name was Kirsty? Very happy with the saddle adjustments and flocking.
let's just say he must have been having a very off day years ago when he sold me an expensive second-hand Albion which had a wonky tree, at the time i didn't know enough to realise...
luckily i had someone v experienced check it a couple of months later.
Absolutely awful. I have recently bought a new saddle from them and I can honestly say that I have never experienced such terrible customer service. Pm me if you want details. Really awful.
Lots of folks are fans, but I don't get the idea of a fitting without seeing a rider on board.
My current horse came with a saddle fitted by Martin Wilkinson. Previous owner had not had saddle checked for 2 years, so MW may or may not have provided the lousy fit.