SatsumaGirl
Well-Known Member
YO bought this yesterday- found it like this earlier today!
Have offered to write an email on her behalf- I figure the least they can do is send a replacement! I know this sort of thing could happen to anything but it's really quite scary! Thank god it was so embedded that the horse couldn't have swallowed it- though I know a few horses that like to bite chunks out of their licks!
Anyone have any suggestions as to structure the email so that I don't sound too a*sey but still get the point across that this just isn't acceptable?
Have offered to write an email on her behalf- I figure the least they can do is send a replacement! I know this sort of thing could happen to anything but it's really quite scary! Thank god it was so embedded that the horse couldn't have swallowed it- though I know a few horses that like to bite chunks out of their licks!
Anyone have any suggestions as to structure the email so that I don't sound too a*sey but still get the point across that this just isn't acceptable?