jnb
Well-Known Member
Or are we excluded (thanks, Brexiteers!!!)
They have the Aurora boots half price but no option to get to UK that I can see? Waah
They have the Aurora boots half price but no option to get to UK that I can see? Waah
How annoying is there anyway you can contact them?
I can say they lovely boots I have a brown pair!
I'll try! Is now the time to say I have both the black and brown long boots but wanted the Winter / Lace paddock boot (or both)?
Maybe they looked into it and it wasn't feasible?I have been hounding Mountain Horse since we left Brexit to set up a UK payment with VAT and taxes added and even offered to pay special courier fees at source. They said they were looking into it and it was imminent but nothing has materialised and I’m fed up with them. It’s quite obvious now they never intended to sell direct to the UK and it would have been nice had they been more honest rather than carry on with the continual lies and half hearted promises.
Maybe they looked into it and it wasn't feasible?
I read on fb about your struggles to get to NI and just wanted to say thanks for persevering. Sadly my bank account is currently empty, but I’m saving for a new saddle and hope to get you on a future trip!!It's probably been a big decision for them, they're probably understaffed like everywhere is post Covid, and it has taken me some time to work out what is feasible and what isn't for me, I cover NI and RoI and it's been an utter clusterfeck.
Exactly.That may be so but it would have been more honest to say so in the first place. Instead they continued to dangle a ‘maybe’ every time I asked. I would have much preferred they said no straight out so we all knew where we stood. It is such a shame as their clothes are really good quality and I would buy them over any other brand if given the choice because they fit me so well.