My Hermes

Bionic Boy

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17 February 2012
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I am having a massive battle with eBay at the moment of a non delivery. I don’t suppose anyone has got a way that actually works to actually speak to someone at Hermes?

Big ask I know ?
 

ycbm

Einstein would be proud of my Insanity...
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The phone support is pretty good, i recently had to sort out a lost parcel. Early was best, later on I got held for 40 minutes.

"If you would prefer to speak to us, you can contact our call centre on 0330 808 5456 between 8:30am and 4:00pm Monday to Friday and 8:30am and 2:00pm Saturday, we are closed on Sundays. "
 

Bionic Boy

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Thanks. Did you actually get to speak with someone? I’ve tried that number but couldn’t get through but will give it another go.
 

ycbm

Einstein would be proud of my Insanity...
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I spoke to real live people twice, two weeks ago. Saturday 9 am I got straight through.
.
 
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